[RESOLVED] Receive always alerts messages after acknowledge

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CedricF
Posts: 12
Joined: Thu Nov 15, 2018 4:37 am

[RESOLVED] Receive always alerts messages after acknowledge

Post by CedricF »

Hi,

We have critical alerts made in acknowledgment but we always receive the alert messages after each check on our mail. I know very little about Nagios, someone can tell me on which configuration files to do the checks and changes.

With Nagios Core 3.4.4.

Thanks.
Last edited by CedricF on Thu Nov 22, 2018 10:55 am, edited 1 time in total.
scottwilkerson
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Re: Receive aways alerts messages after acknowledgement

Post by scottwilkerson »

So are you saying you acknowledge an alert and then receive email notifications after the acknowledgement when the service has not recovered?
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CedricF
Posts: 12
Joined: Thu Nov 15, 2018 4:37 am

Re: Receive aways alerts messages after acknowledgement

Post by CedricF »

Yes, alerts continue to arrive after each check, which filled email.
scottwilkerson
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Joined: Tue Nov 15, 2011 3:11 pm
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Re: Receive aways alerts messages after acknowledgement

Post by scottwilkerson »

Can you share the configuration for one of these services and any attached templates.

Thanks
Former Nagios employee
Creator:
ahumandesign.com
enneagrams.com
CedricF
Posts: 12
Joined: Thu Nov 15, 2018 4:37 am

Re: Receive aways alerts messages after acknowledgement

Post by CedricF »

I'm sorry but I'm new to Nagios. I do not really know his system files. Where can I find what you are asking for? Because I'm going around in circles right now.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: [RESOLVED] Receive always alerts messages after acknowle

Post by scottwilkerson »

It looks like you marked to topic [RESOLVED], did you find your solution?
Former Nagios employee
Creator:
ahumandesign.com
enneagrams.com
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