Nagios: Return code of 7 is out of bounds

[mouli449]

Services are up and running on the remote nodes. CLI execution returns OK, but in UI it returning CRITICAL with Status Information:'Return code of 7 is out of bounds'

nagios-xxxxxxxx:~# /usr/lib/nagios/plugins/check_tcp -H hostname -p 8326 -w 5 -c 10 -t 60

TCP OK - 0.002 second response time on hostname port 8326|time=0.001642s;5.000000;10.000000;0.000000;60.000000

Can someone help me in fixing it?

Nagios log:

[1543834668] Warning: Return code of 7 for check of service 'repbiz-8891' on host was out of bounds.
[1543834669] Warning: Return code of 7 for check of service 'haproxy-29304' on host was out of bounds.
[1543834669] Warning: Return code of 7 for check of service 'haproxy-29312' on host was out of bounds.
[1543834669] Warning: Return code of 7 for check of service 'haproxy-29326' on host was out of bounds.
[1543834671] Warning: Return code of 7 for check of service 'haproxy-08888' on host was out of bounds.

[cdienger]

Try switching to the nagios users before running teh check command:

su - nagios
/usr/lib/nagios/plugins/check_tcp -H hostname -p 8326 -w 5 -c 10 -t 60

Do you get an error or is it still successful?

Please provide the config for the services as well as the command definition if the above doesn't help resolve the problem.

[mouli449]

with nagios/nagios4 user it results good in CLI. But proble with nagios UI. CommandLine resulting good but not UI resulting (Return code of 7 is out of bounds) . I am adding the screenshot of UI for your reference.

All our services are running with nagios4 user. Most of the services are resulting good.
sudo -Hu nagios4 /usr/lib/nagios/plugins/check_tcp -H hostname -p 8888 -w 5 -c 10 -t 60
TCP OK - 0.003 second response time on repbiz-backend-i-037f397110411230a.b.prod.eng-us port 8888|time=0.002768s;5.000000;10.000000;0.000000;60.000000

recently we increased the server count in nagios. seems it caused the issues.

Tried one of solution provided in the forum[https://support.nagios.com/forum/viewto ... 10#p220778], but no luck.

Thanks

[mouli449]

please find the config file.

Issues started after we recently added new hosts and services to nagios instance.

[mouli449]

Nagios CLI resulting OK but UI is showing (Return code of 7 is out of bounds) for all new services in nagios.

[npolovenko]

Hi, @mouli449. /usr/lib/nagios/plugins/ is a non standard folder for nagios plugins. Usually its /usr/local/nagios/etc/libexec/. Return code of 7 could mean that your commands are pointing to the plugin in a wrong location. Can you show me the config file with service check definitions and commands from the Core server?

[mouli449]

We set our infrastructure to use location: /usr/lib/nagios/plugins/ for plugins.
Service definition:
define service {
use generic-rep-service
servicegroups r4e-prod-repbiz
hostgroup_name r4e-prod-repbiz
service_description repbiz-8897
check_command check_rd_tcp!8897!5!10!
notification_interval 0 ; set > 0 if you want to be renotified
}

Command definition:
define command {
# Arg1= port Arg2=warning Arg3=critical
command_name check_rd_tcp
command_line $USER1$/check_tcp -H $HOSTADDRESS$ -p $ARG1$ -w $ARG2$ -c $ARG3$ -t 60

}


resource.cfg:
# Sets $USER1$ to be the path to the plugins
$USER1$=/usr/lib/nagios/plugins

# Sets $USER2$ to be the path to event handlers
#$USER2$=/usr/share/nagios4/lib/x86_64-linux-gnu/eventhandlers

We have other services which are resulting good, we are facing the issues with recently added instances. Can we many configuration change to get this fixed.

Atcching a screenshot for your reference:

Thanks

[npolovenko]

@mouli449, The command you ran from the command line uses port 8888.

[user]sudo -Hu nagios4 /usr/lib/nagios/plugins/check_tcp -H hostname -p 8888 -w 5 -c 10 -t 60
TCP OK - 0.003 second response time on repbiz-backend-i-037f397110411230a.b.prod.eng-us port 8888|time=0.002768s;5.000000;10.000000;0.000000;60.000000
[/user]

But in the service definition, you're using the port 8897.
check_command check_rd_tcp!8897!5!10!

Please relplace the HOSTADDRESS in my command, then run the commands and show me the output:

su - nagios4
/usr/lib/nagios/plugins/check_tcp -H $HOSTADDRESS$ -p 8897 -w 5 -c 10 -t 60

[mouli449]

The issue is resolved. Actual issues are, there were duplicate service configurations generated for the same service. I just removed them and restarted Nagios service.

Issues fixed. Thanks for helping me out with some suggestions.

Regards,

[scottwilkerson]

The issue is resolved. Actual issues are, there were duplicate service configurations generated for the same service. I just removed them and restarted Nagios service.

Issues fixed. Thanks for helping me out with some suggestions.

Regards,

glad to hear it is resolved.

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