check_snmp_synology - False Positives
Posted: Wed Dec 26, 2018 2:42 pm
Hi there,
I recently started a new position with a company and am just getting started with NAGIOS. Essentially the issue I am having is that our Synology diskstation at our colo constantly throws false positives that have the error:
[12-26-2018 ********] SERVICE ALERT: DC_*****;Global Health Status;CRITICAL;SOFT;1;(Service check timed out after 180.04 seconds)
I looked at the Synology box and there are no settings to be adjusted it is using SNMPv1, SNMPv2c service
When logging in with putty and inputting: ./check_snmp_synology -2 public -h ***********.1 -v
I get this output on average after about 30 seconds:
Synology model: "RS2414rp+"
Synology s/n: "*******************"
DSM Version: "DSM 6.0-8754"
DSM update: Unavailable
System Status: Normal
Temperature: 39 (Normal)
Power Status: Normal
System Fan Status: Normal
CPU Fan Status: Normal
Number of disks: 12
"Disk 1" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 2" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 3" (model: "ST4000VN003-1T5168 ") status:Normal temperature:25
"Disk 4" (model: "ST4000VN003-1T5168 ") status:Normal temperature:25
"Disk 5" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 6" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 7" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 8" (model: "ST4000VN008-2DR166 ") status:Normal temperature:24
"Disk 9" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 10" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 11" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 12" (model: "ST4000VN003-1T5168 ") status:Normal temperature:25
Number of RAID volume: 2
"HYPERV-LUN-1" status:Normal
"Volume 1" status:Normal 79% used
Someone suggested I use SNMP Tools to find out where it is timing out etc. I just am not sure where to start with this, has anyone encountered this? Should I start simple with a reboot of the Synology box? Is there any locations of logs that would show a more advanced readout of what is happening? I would love to troubleshoot this I just do not know enough on where to begin. Appreciate any and all help.
Chris
I recently started a new position with a company and am just getting started with NAGIOS. Essentially the issue I am having is that our Synology diskstation at our colo constantly throws false positives that have the error:
[12-26-2018 ********] SERVICE ALERT: DC_*****;Global Health Status;CRITICAL;SOFT;1;(Service check timed out after 180.04 seconds)
I looked at the Synology box and there are no settings to be adjusted it is using SNMPv1, SNMPv2c service
When logging in with putty and inputting: ./check_snmp_synology -2 public -h ***********.1 -v
I get this output on average after about 30 seconds:
Synology model: "RS2414rp+"
Synology s/n: "*******************"
DSM Version: "DSM 6.0-8754"
DSM update: Unavailable
System Status: Normal
Temperature: 39 (Normal)
Power Status: Normal
System Fan Status: Normal
CPU Fan Status: Normal
Number of disks: 12
"Disk 1" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 2" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 3" (model: "ST4000VN003-1T5168 ") status:Normal temperature:25
"Disk 4" (model: "ST4000VN003-1T5168 ") status:Normal temperature:25
"Disk 5" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 6" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 7" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 8" (model: "ST4000VN008-2DR166 ") status:Normal temperature:24
"Disk 9" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 10" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 11" (model: "ST4000VN003-1T5168 ") status:Normal temperature:26
"Disk 12" (model: "ST4000VN003-1T5168 ") status:Normal temperature:25
Number of RAID volume: 2
"HYPERV-LUN-1" status:Normal
"Volume 1" status:Normal 79% used
Someone suggested I use SNMP Tools to find out where it is timing out etc. I just am not sure where to start with this, has anyone encountered this? Should I start simple with a reboot of the Synology box? Is there any locations of logs that would show a more advanced readout of what is happening? I would love to troubleshoot this I just do not know enough on where to begin. Appreciate any and all help.
Chris