Service never reaches CRITICAL HARD State

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avezinaATetl
Posts: 7
Joined: Mon Nov 26, 2018 11:46 am

Service never reaches CRITICAL HARD State

Post by avezinaATetl »

Hi,

I have a service that reaches max_check_attempts but doesn't go in HARD state, and we never receive a notification for that service failure.
Service Configuration
Service Configuration
Service Status
Service Status
do you have an idea of what is happening?
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Service never reaches CRITICAL HARD State

Post by scottwilkerson »

There was a bug in Core versions 4.4.0 - 4.4.2 that could cause this, please try upgrading core to 4.4.3
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avezinaATetl
Posts: 7
Joined: Mon Nov 26, 2018 11:46 am

Re: Service never reaches CRITICAL HARD State

Post by avezinaATetl »

Thank you for your answer.

I just updated Nagios, we'll see if that problem comes back.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Service never reaches CRITICAL HARD State

Post by scottwilkerson »

avezinaATetl wrote:Thank you for your answer.

I just updated Nagios, we'll see if that problem comes back.
Sounds good
Former Nagios employee
Creator:
ahumandesign.com
enneagrams.com
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