Do not show alert except after all 5 attempts

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termcap
Posts: 27
Joined: Sun Nov 27, 2016 3:09 pm

Do not show alert except after all 5 attempts

Post by termcap »

Hi,

Currently if the plugin returns a non OK status, an alert shows up on the web interface in the soft state (1/5 or 2/5 etc)

Is it possible to configure the checks such that they do not show up in the web interface except after all 5 tries ?

The reason why this may be important is that in a large organization monitoring is performed by semi-technical and sometimes non-technical people who do not understand the nuances of monitoring like temporary packet drops or glitches. When they see "RED" color on the screen they proceed with immense energy to create tickets and perform escalations one would rather not see happen ;)

Thanks,
Termcap
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Do not show alert except after all 5 attempts

Post by ssax »

Unfortunately that functionality doesn't exist, you can create a feature request for it here if you'd like:

https://github.com/NagiosEnterprises/nagioscore/issues

It would require extensive changes in the code to not show soft states or show soft states as green throughout the system and make it a cohesive experience.
termcap
Posts: 27
Joined: Sun Nov 27, 2016 3:09 pm

Re: Do not show alert except after all 5 attempts

Post by termcap »

ssax wrote:Unfortunately that functionality doesn't exist, you can create a feature request for it here if you'd like:

https://github.com/NagiosEnterprises/nagioscore/issues

It would require extensive changes in the code to not show soft states or show soft states as green throughout the system and make it a cohesive experience.
Thank you for your comment. I've added the issue here https://github.com/NagiosEnterprises/na ... issues/623
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Do not show alert except after all 5 attempts

Post by npolovenko »

@termcap, That would work. Do you have any other question for us on the forum so far?
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termcap
Posts: 27
Joined: Sun Nov 27, 2016 3:09 pm

Re: Do not show alert except after all 5 attempts

Post by termcap »

Thank you npolovenko, that would be all.
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