Contact Groups for the service is not getting updated

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amitgupta19
Posts: 286
Joined: Fri Sep 08, 2017 5:53 am

Contact Groups for the service is not getting updated

Post by amitgupta19 »

I have defined a service called Uptime, but when i see the configuration for this service it is not showing the Contact group that is updated in the definition.

Please refer to the attachments for all the details.
1) Explain
2) Host Configuration
3) Service Configuration
Attachments
Service Configuration.JPG
Host Configuration.JPG
Expalin.txt
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amitgupta19
Posts: 286
Joined: Fri Sep 08, 2017 5:53 am

Re: Contact Groups for the service is not getting updated

Post by amitgupta19 »

can anyone look into it?

If you are not able to understand the problem, i can give more explaination
amitgupta19
Posts: 286
Joined: Fri Sep 08, 2017 5:53 am

Re: Contact Groups for the service is not getting updated

Post by amitgupta19 »

Anyone there to help me on this?
scottwilkerson
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Re: Contact Groups for the service is not getting updated

Post by scottwilkerson »

I see the contact group LinuxServers is assigned to the host, which looks like what you showed in the screenshot.

You do not have any different contact groups defined for the service.
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amitgupta19
Posts: 286
Joined: Fri Sep 08, 2017 5:53 am

Re: Contact Groups for the service is not getting updated

Post by amitgupta19 »

If we refer to the implied inheritance, then same contact group should be assigned to the Service which is applied to the Host.

I want to assign the same contact group applied on the service which is applied on the Host.

Also if you refer to the screenshot, on the service there is a contact assigned. Which i nowhere defined. Howcome it is taking that contact? You can refer to all the definitions in the text file.
scottwilkerson
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Re: Contact Groups for the service is not getting updated

Post by scottwilkerson »

The contact could be getting pulled in from the generic-service template, which you did not post
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amitgupta19
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Re: Contact Groups for the service is not getting updated

Post by amitgupta19 »

It is 2nd in the text document.
scottwilkerson
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Re: Contact Groups for the service is not getting updated

Post by scottwilkerson »

There was just 1 text document above labeled Expalin.txt
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amitgupta19
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Re: Contact Groups for the service is not getting updated

Post by amitgupta19 »

Thanks for pointing it out.
I will try to change now. Thanks
scottwilkerson
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Re: Contact Groups for the service is not getting updated

Post by scottwilkerson »

amitgupta19 wrote:Thanks for pointing it out.
I will try to change now. Thanks
no problem
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