NCPA - Agent Installation Issue

[charlie126]

Hi,

The NCPA agent installation completes successfully on the Windows Server 2008 R2 but the services are NOT present in the Windows services.msc.

The article below seems to have a fix by installing 'Microsoft Visual C++ 2008 Redistributable Package (x86)'

https://support.nagios.com/kb/article.php?id=138

Microsoft Visual C++ 2008 Redistributable Package (x86) is now 'end of life'. I have tried to install Microsoft Visual C++ 2010 Redistributable Package (x86) but it did not fix the issue.

Do you have any recommendation on how I can fix this issue? (We do not want to install 'EOL' software on the server).

What are the prerequisite for installing the NCPA Agent on Windows Servers?


Kind regards

[npolovenko]

Hello, @charlie126. Which version of the NCPA agent did you install?
Please uninstall the NCPA agent from the windows server, download the latest version from here:
https://www.nagios.org/ncpa/#downloads
RIght click on the installation file and select "Run as Administrator".
Let me know if the NCPA listener service appears in the services.msc menu after this.

If it's still not showing up, open the CMD command line as Administrator and run this command:

Code: Select all

sc.exe create "NCPA Listener ncpalistener" binPath= "C:\Program Files (x86)\Nagios\NCPA\ncpa_listener.exe" displayname= "NCPA Listener - ncpalistener" start= delayed-auto