Duration data changed from 600 days to couple of minutes
Posted: Thu Jun 18, 2020 5:41 am
I have a service that was experiencing a problem since 600+ days and was in WARNING state. Today we did some network changes that caused the plugin to fail and return UNKNOWN status for the service. Due to this the duration of the alert has now changed from 600+ days to a few minutes.
Is there any way how I can change the duration data to reflect the 600+ days of the alert ?
Is there any setting that I can make so that if we experience a network problem next time that causes failure of the plugin, we do not lose the real duration of the alert ?
Thanks,
Termcap
Is there any way how I can change the duration data to reflect the 600+ days of the alert ?
Is there any setting that I can make so that if we experience a network problem next time that causes failure of the plugin, we do not lose the real duration of the alert ?
Thanks,
Termcap