serviceescalation not working as expected

[ffeingol]

We have Nagios configured to run checks every 5 minutes. We tried to setup serviceescalations so the notices would stop after the second failure. It's not working correctly and the notices keep going out after the the second notice.

Here are the reliant pieces of the configuration. I'm changed a bunch of the names so these examples may not be technically correct.

Service Template

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define service {
  name			service_tpl
  register		0
  max_check_attempts	2
  check_interval	5
  retry_interval	5
  check_period		24x7
  notification_period	24x7
  notification_interval	5
  notification_options	w,u,c,r
}

Contact Template

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define contact {
  name                  contact_tpl
  register              0
  host_notifications_enabled    1
  service_notifications_enabled 1
  host_notification_period 24x7
  service_notification_period 24x7
  host_notification_options d,u,r
  service_notification_options w,u,c,r
  service_notification_commands notify-service-by-email
  host_notification_commands notify-host-by-email
}

Contact Group

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define contactgroup {
  contactgroup_name     example-contactgroup
  name                  example-contactgroup
  members               example-member
}

Contact

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define contact {
  use                   contact_tpl
  contact_name          example-member
  name                  example-member
  email                 example@example.com
}

Service

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define service {
  use			service_tpl
  hostgroup		example-hostgroup
  service_description	storage_root
  check_command		check_storage!$HOSTADDRESS$!/!50!75
  contact_groups	example-contactgroup
}

serviceescalation

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define serviceescalation {
  hostgroup             *
  service_description   *
  first_notification    1
  last_notification     2
  notification_interval 5
  contact_groups        example-contactgroup
  escalation_options    u,c,r,w
}

I'm sure it's something silly that I'm just overlooking, so I'd really appreciate another set of eyes.