Event Handler not executed

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Event Handler not executed

Postby Pratapa » Fri Jul 30, 2021 12:51 am

Hi,

We are using Nagios XI.

Event handler was not exectued when the host was down due to which ticket was not generated in servicenow.

Following is the snippet from event log

Warning: Host event handler ‘/usr/local/nagios/libexec/event_handler_host.sh AS-CN-AB-AB136-F01-03 DOWN HARD “CRITICAL – 10.44.97.7; rta nan, lost 100%” 0 “” “10.44.97.7” “CHINA” “NULL” “NULL” “NULL” timed out after 0.00 seconds


Can you please let us know the reason why the event handler was not executed.

Regards,
Pratap
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Re: Event Handler not executed

Postby mcapra » Fri Jul 30, 2021 2:01 am

Which version of Nagios XI? Might be related to #582 / #484.
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Re: Event Handler not executed

Postby Pratapa » Mon Aug 02, 2021 6:47 am

We are using Nagios version 5.8.3
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