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Event Handler not executed

PostPosted: Fri Jul 30, 2021 12:51 am
by Pratapa
Hi,

We are using Nagios XI.

Event handler was not exectued when the host was down due to which ticket was not generated in servicenow.

Following is the snippet from event log

Warning: Host event handler ‘/usr/local/nagios/libexec/event_handler_host.sh AS-CN-AB-AB136-F01-03 DOWN HARD “CRITICAL – 10.44.97.7; rta nan, lost 100%” 0 “” “10.44.97.7” “CHINA” “NULL” “NULL” “NULL” timed out after 0.00 seconds


Can you please let us know the reason why the event handler was not executed.

Regards,
Pratap

Re: Event Handler not executed

PostPosted: Fri Jul 30, 2021 2:01 am
by mcapra
Which version of Nagios XI? Might be related to #582 / #484.

Re: Event Handler not executed

PostPosted: Mon Aug 02, 2021 6:47 am
by Pratapa
We are using Nagios version 5.8.3