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Logon problem with expired token
Posted: Tue Sep 07, 2021 7:41 am
by Nagiusz
Hi,
often while trying to log on to Nagios instance on Ubuntu I get an error: "Login token was expired, please try again." Of course login and password are correct. In such case I cannot login unless I delete related cookie in the browser. After that I can log in normally.
Anyone have an idea what is going on?
Re: Logon problem with expired token
Posted: Mon Sep 13, 2021 10:01 am
by ad12acsadmin
Anyone else have this issue? We are getting this continually after our last upgrade.
Re: Logon problem with expired token
Posted: Tue Sep 14, 2021 12:51 pm
by hotwireadmin
Having the same issue. Started today. Any ideas?
Re: Logon problem with expired token
Posted: Wed Sep 15, 2021 10:21 am
by hperales@vesta.net
Yes, I have had that issue before
1. refresh the browser or even try to log in with a different internet browser
or
2. I have learned that many of the error messages is because you may be running out of space
make sure you run Nagios at least at 80% of usage
use this command to check
df -h
notice for anything that shows 99% usage
I hope this help
thank you
Re: Logon problem with expired token
Posted: Thu Sep 16, 2021 11:05 am
by warapp
Same behavior here. Unable to login until cookie is deleted. To reproduce, do the following:
1) click on a rapid response link in a host/service alert, e.g.,
https://nagios.foo.com/nagiosxi/rr.php? ... d3d79c738f
2) you are brought to a page that says "Error: This rapid response URL has expired and can no longer be used.
You must login to view this object."
3) click the Login link on this page and you are brought to the main XI login page
4) enter valid credentials and click login
5) "Login token was expired, please try again." is displayed
6) Until the related browser cookie is deleted, the same message is displayed after every attempt and I cannot login
Running XI 5.8.5
-wr