We've moved to a new support system!

The Nagios Answer Hub is a place where you can get help with technical questions from our experts. There, you can quickly open tickets and join discussion boards.

Request Nagios Answer Hub access here: https://info.nagios.com/answer-hub-access-new-users

After completing the access form, you will be given access to a portal where new tickets can be created. We will keep the old customer forum sections and ticket system available for current cases to be resolved.

Go to the Answer Hub

Ping timing out and generating a notification

Engage with the community of users including those using the open source solutions.
Includes Nagios Core, Plugins, and NCPA

Ping timing out and generating a notification

Postby scaata » Thu Mar 10, 2022 9:35 am


I have a server in downtime, including all its services but, at 18:45 every day, I get a notification that the 'ping' active check has failed.
No other checks generate a notification.

In the log, I see this:

[1646505969] SERVICE NOTIFICATION: alarmpoint-ooh;DBA21A01;ping;CRITICAL;notify-by-alarmpoint-ooh;CRITICAL - Plugin timed out
[1646505969] SERVICE NOTIFICATION: alarmpoint;DBA21A01;ping;CRITICAL;dont-notify;CRITICAL - Plugin timed out
[1646505969] SERVICE NOTIFICATION: ora-dba-alarmpoint;DBA21A01;ping;CRITICAL;href-notify-by-email;CRITICAL - Plugin timed out
[1646505969] SERVICE NOTIFICATION: udss-rms;DBA21A01;ping;CRITICAL;service-by-email;CRITICAL - Plugin timed out
[1646505969] SERVICE NOTIFICATION: unixteam;DBA21A01;ping;CRITICAL;dont-notify;CRITICAL - Plugin timed out
[1646505969] SERVICE NOTIFICATION: sbsuser1;DBA21A01;ping;CRITICAL;dont-notify;CRITICAL - Plugin timed out
[1646505970] wproc: NOTIFY job 764328 from worker Core Worker 3436 is a non-check helper but exited with return code 2
[1646505970] wproc: host=DBA21A01; service=ping; contact=udss-rms
[1646505970] wproc: early_timeout=0; exited_ok=1; wait_status=512; error_code=0;
[1646505970] wproc: stderr line 01: execvp(/u08/nagios/libexec/eventhandlers/service-by-email, ...) failed. errno is 2: No such file or directory

I don't understand why I am getting a notification for just this one check but none of the others, when the host is in scheduled downtime.
Any ideas, anyone?
Posts: 1
Joined: Mon Jan 27, 2020 6:49 am

Return to Community Support

Who is online

Users browsing this forum: Google [Bot], Majestic-12 [Bot] and 18 guests