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Upgrade NagiosXI to Enterprise Edition
Posted: Tue Dec 01, 2015 6:21 am
by RockerMan
Hi all
Our company has acquired a license for Enterprise Edition of Nagios XI from provider. Tell me please, how now update from standart Nagios XI to Enterprise Edition of Nagios XI?
thanks
Re: Upgrade NagiosXI to Enterprise Edition
Posted: Tue Dec 01, 2015 10:23 am
by tmcdonald
You should have received your Enterprise Edition key from our Sales team. You would simply enter that under Admin -> License Information -> Enterprise Features
Re: Upgrade NagiosXI to Enterprise Edition
Posted: Wed Dec 02, 2015 9:11 am
by RockerMan
tmcdonald wrote:You should have received your Enterprise Edition key from our Sales team. You would simply enter that under Admin -> License Information -> Enterprise Features
ok, thanks
Seller manager says we - written your available key from NagosXI in this field.
This is wrong?
Re: Upgrade NagiosXI to Enterprise Edition
Posted: Wed Dec 02, 2015 4:44 pm
by lmiltchev
The license key and the
enterprise key are "paired". You need to enter both in the correct fields and click on "Update License".
example01.PNG
If you are still having issues, please contact our sales team at
sales@nagios.com. They should be able to help you.
Re: Upgrade NagiosXI to Enterprise Edition
Posted: Wed Dec 09, 2015 7:47 am
by RockerMan
Ok
Thanks for your help. Topic can be closed.
Re: Upgrade NagiosXI to Enterprise Edition
Posted: Wed Dec 09, 2015 10:31 am
by bwallace
Glad we were able to help. We'll lock this thread now and feel free to open another should you require assistance with anything else.