CPU Utilisation gives an error

[RIDS_I2MP]

Hi Team,

We are getting the below error when we try to monitor CPU utilization on a windows server.

NSClient - ERROR: Could not get data for 5 perhaps we don't collect data this far back?

Other parameters monitored on this server work fine except for this, please suggest.

[Box293]

Try rebuilding the performance counters on the windows host:

Code: Select all

lodctr /R

After doing restart the NSClient++ service.

Does this fix your problem?

[RIDS_I2MP]

Hi Team,

Could you please provide a document or point us to the Microsoft link which details the process. Our Admin team needs this to proceed further with this activity

[WillemDH]

http://support2.microsoft.com/kb/2554336

Code: Select all

Rebuilding all performance counters including extensible and third-party counters


To rebuild all Performance counters including extensible and third-party counters, type the following commands at an Administrative command prompt. Press ENTER after each command.

Rebuilding the counters:
     cd c:\windows\system32
     lodctr /R
     cd c:\windows\sysWOW64
     lodctr /R

Resyncing the counters with Windows Management Instrumentation (WMI):
     WINMGMT.EXE /RESYNCPERF

Stop and restart the Performance Logs and Alerts service. 
Stop and restart the Windows Management Instrumentation service.

Create a new Data Collector Set (do not use an existing Data Collector Set).

Grtz

[tmcdonald]

Thank you, Willem.

RIDS_I2MP, please let us know if you need further assistance.

[RIDS_I2MP]

Hi,

We did run this this afternoon, however it is still the same...!! Can you let us know if we need to look for a specific counter in perfmon and the settings it should have.

[WillemDH]

Can you give us the complete command you are using? Go to the service in CCM and Test, then paste output here. Do you use checkcpu http://www.nsclient.org/nscp/wiki/CheckSystem/checkCPU or use performance counters?
What version of NSClient++? You could consider posting a thread here: http://www.nsclient.org/forums/ to see if some NSClient power user / developer might have seen this before.

Grtz

[lmiltchev]

@RIDS_I2MP

Did you restart the NSClient++ service after rebuilding the Windows performance counters?

[RIDS_I2MP]

It works post the service restart. Please close this as solved.