Performance Graphs not working for new hosts

[coloradojay]

Performance graphs works for existing hosts, but I can't get performance graphs to work for any new hosts I add.

The message I get is: No performance graphs were found for this service. If you have just started monitoring this object then it may take up to 15 minutes for the performance graphs to appear.

I have waited the 15 minutes (I've waited up to 2 days) and no graphs appear. I've also rebooted the Nagios XI VM, and this does not resolve the issue.

[coloradojay]

Hmm - let me take back something I said - performance logging is actually NOT working for hosts that already exist. I can see the performance graphs on existing hosts, but there is no data in there unless I tell it to go back several weeks. It looks like at some point the performance graphing service stopped working - which means no data is being added to graphs for existing hosts, and no graphs are being created at all for new hosts.

[Box293]

I suspect this is Nagios XI? If it is please follow these steps:

Can you please run these commands on your Nagios XI host and send the output:

Code: Select all

ls -al /usr/local/nagios/var/spool/perfdata/ | wc -l

ls -al /usr/local/nagios/var/spool/xidpe/ | wc -l

ls -al /etc/mrtg/conf.d/ | wc -l

ls -al /var/lib/mrtg/ | wc -l

Lets increase the logging verbosity and then take a deeper look into the logs. Follow the FAQ entry below to increase the log level of process_perfdata and npcd:

http://support.nagios.com/wiki/index.ph ... leshooting

Wait 15 - 20 minutes and then get a tail of the logs:

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tail -250 /usr/local/nagios/var/perfdata.log > /tmp/perfdata.txt
tail -250 /usr/local/nagios/var/npcd.log > /tmp/npcd.txt

Post the file /tmp/perfdata.txt and /tmp/npcd.txt

Don't forget to turn down the log level as per the FAQ when you are done!

[coloradojay]

Answer is "yes" - this is Nagios XI. I'll post the requested results here shortly. Thank you for your help!

[coloradojay]

So, I finally figured out to how to get access to the "paid" member section of this forum (we've had the paid version of Nagios XI for months now, I just didn't realize I didnt' have access to that part of the forum). In there, I found a similar post that contained my answer. Specifically, I just needed to follow the instructions laid out in here:

http://support.nagios.com/wiki/index.ph ... h_Problems

And....problem solved!

[slansing]

Ahh most excellent! Did you find a full resolution to your issue in there? If so, we're going to go ahead and lock this thread up.