Error Fullinstall

This support forum board is for support questions relating to Nagios Log Server, our solution for managing and monitoring critical log data.
Locked
quental
Posts: 74
Joined: Tue Apr 17, 2012 5:12 am

Error Fullinstall

Post by quental »

Hi,
When I run the full install, i have this error:


Nagios Log Server Installation
==============================
DATE: Wed Feb 18 10:46:01 CET 2015

DISTRO INFO:
CentOS
6.2
x86_64

Running 'setup_local_syslog'...
cp: cannot stat `nagioslogserver/logserver.syslog': No such file or directory

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

The step that failed was: 'setup_local_syslog'

-------------------------------------------------------------------
the file logserver.syslog not exits..

any sugestion?
User avatar
lmiltchev
Former Nagios Staff
Posts: 13587
Joined: Mon May 23, 2011 12:15 pm

Re: Error Fullinstall

Post by lmiltchev »

Can you post the whole "install.log"? It should be in the "/tmp/nagioslogserver" directory.
Be sure to check out our Knowledgebase for helpful articles and solutions!
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: Error Fullinstall

Post by cmerchant »

On this Centos 6.2 system, are you running rsyslog?

and can you show us the output of these commands:

Code: Select all

ls -l /etc/rsyslog.conf
ls -ld /etc/rsyslog.d/
ls -l /etc/rsyslog.d/ 
quental
Posts: 74
Joined: Tue Apr 17, 2012 5:12 am

Re: Error Fullinstall

Post by quental »

Hi,
install.log:


Nagios Log Server Installation
==============================
DATE: Wed Feb 18 17:03:33 CET 2015

DISTRO INFO:
CentOS
6.2
x86_64

Running 'setup_local_syslog'...
cp: cannot stat `nagioslogserver/logserver.syslog': No such file or directory

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

The step that failed was: 'setup_local_syslog'

------------------------------------------------------------------------------------------------------------

ls -l /etc/rsyslog.conf
-rw-r--r--. 1 root root 2875 Dec 10 11:05 /etc/rsyslog.conf

ls -ld /etc/rsyslog.d/
drwxr-xr-x. 2 root root 4096 Jan 30 12:30 /etc/rsyslog.d/

ls -l /etc/rsyslog.d/
total 4
-rw-r--r--. 1 root root 539 Jan 30 12:30 nagioslogserver.conf
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: Error Fullinstall

Post by cmerchant »

OK, it looks as if you already have the nagioslogserver.conf file copied from an earlier install.

Can you show us the output of the following command: (assuming that you untar'd the nagioslogserver-*-tar.gz file into /tmp)

Code: Select all

ls -l /tmp/nagioslogserver
Again, it would be helpful if you include the install.log from the /tmp/nagioslogserver directory,
If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.
quental
Posts: 74
Joined: Tue Apr 17, 2012 5:12 am

Re: Error Fullinstall

Post by quental »

Hi,

ls -l /tmp/nagioslogserver
total 1360
-rwxr-xr-x. 1 root root 5375 Jan 30 12:44 fullinstall
-rw-r--r--. 1 root root 1340903 Dec 15 19:13 get-pip.py
-rw-r--r--. 1 root root 589 Feb 18 17:03 install.log
-rwxr-xr-x. 1 root root 15290 Dec 15 19:13 libinstall.sh
drwxr-xr-x. 2 root root 4096 Dec 15 19:13 licenses
drwxr-xr-x. 2 root root 4096 Dec 15 19:13 mibs
drwxr-xr-x. 3 root root 4096 Dec 15 19:13 nagioslogserver
drwxr-xr-x. 2 root root 4096 Dec 15 19:14 sourceguardian
drwxr-xr-x. 5 root root 4096 Dec 15 19:13 subcomponents
You do not have the required permissions to view the files attached to this post.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Error Fullinstall

Post by scottwilkerson »

The dates on these files look like they have been modified...

Please run the following:

Code: Select all

cd /tmp
rm -rf nagioslogserver*
wget http://assets.nagios.com/downloads/nagios-log-server/nagioslogserver-latest.tar.gz
tar xzf nagioslogserver-*.tar.gz
cd /tmp/nagioslogserver
./fullinstall
Former Nagios employee
Creator:
ahumandesign.com
enneagrams.com
quental
Posts: 74
Joined: Tue Apr 17, 2012 5:12 am

Re: Error Fullinstall

Post by quental »

Hi,
Great. It's solved.

thanks a lot.
Regards.
jolson
Attack Rabbit
Posts: 2560
Joined: Thu Feb 12, 2015 12:40 pm

Re: Error Fullinstall

Post by jolson »

Great! I will close and lock this topic for you.
Twits Blog
Show me a man who lives alone and has a perpetually clean kitchen, and 8 times out of 9 I'll show you a man with detestable spiritual qualities.
Locked