Host details is not working for particular host

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
phyo
Posts: 162
Joined: Sun Dec 01, 2013 10:50 pm

Re: Host details is not working for particular host

Post by phyo »

tgriep wrote:Could you post this file from the Nagios system here so we can review it?

Code: Select all

/usr/local/nagios/share/perfdata/ASR9K_VIP/Bundle-Ether3.10922804_-_NC1-EST_VOD_Status.xml
There is no /usr/local/nagios/share/perfdata/ASR9K_VIP/Bundle-Ether3.10922804_-_NC1-EST_VOD_Status.xml in my nagios.
User avatar
lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Host details is not working for particular host

Post by lmiltchev »

Do you have any files at all in the "ASR9K_VIP" directory? Run the following command and show us the output?

Code: Select all

ls -la /usr/local/nagios/share/perfdata/ASR9K_VIP
Be sure to check out our Knowledgebase for helpful articles and solutions!
phyo
Posts: 162
Joined: Sun Dec 01, 2013 10:50 pm

Re: Host details is not working for particular host

Post by phyo »

lmiltchev wrote:Do you have any files at all in the "ASR9K_VIP" directory? Run the following command and show us the output?

Code: Select all

ls -la /usr/local/nagios/share/perfdata/ASR9K_VIP
I attached the file as the output of ls -la /usr/local/nagios/share/perfdata/ASR9K_VIP.
You do not have the required permissions to view the files attached to this post.
User avatar
lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Host details is not working for particular host

Post by lmiltchev »

Can you move the "Bundle-Ether3.10922804_-_NC1-EST_VOD_Status.rrd" out of the perfdata directory to see if this is going to fix the issue?

Code: Select all

mv /usr/local/nagios/share/perfdata/ASR9K_VIP/Bundle-Ether3.10922804_-_NC1-EST_VOD_Status.rrd /tmp/
Be sure to check out our Knowledgebase for helpful articles and solutions!
phyo
Posts: 162
Joined: Sun Dec 01, 2013 10:50 pm

Re: Host details is not working for particular host

Post by phyo »

lmiltchev wrote:Can you move the "Bundle-Ether3.10922804_-_NC1-EST_VOD_Status.rrd" out of the perfdata directory to see if this is going to fix the issue?

Code: Select all

mv /usr/local/nagios/share/perfdata/ASR9K_VIP/Bundle-Ether3.10922804_-_NC1-EST_VOD_Status.rrd /tmp/
Still can't access the host status details.
User avatar
Box293
Too Basu
Posts: 5126
Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia
Contact:

Re: Host details is not working for particular host

Post by Box293 »

Do you have paid support? This might be one of these problems easier to solve in a remote session.

If yes, please email [email protected] referencing this thread.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
phyo
Posts: 162
Joined: Sun Dec 01, 2013 10:50 pm

Re: Host details is not working for particular host

Post by phyo »

Box293 wrote:Do you have paid support? This might be one of these problems easier to solve in a remote session.
If yes, please email [email protected] referencing this thread.
We don't have paid support. Our one already expired.
User avatar
tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: Host details is not working for particular host

Post by tgriep »

One more thing to try. Run the following tail command, edit any of the settings for that host, save it and apply the configuration. Post the output you get for the tail command.

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log
Be sure to check out our Knowledgebase for helpful articles and solutions!
phyo
Posts: 162
Joined: Sun Dec 01, 2013 10:50 pm

Re: Host details is not working for particular host

Post by phyo »

tgriep wrote:One more thing to try. Run the following tail command, edit any of the settings for that host, save it and apply the configuration. Post the output you get for the tail command.

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log
I have attached the output of the log.
You do not have the required permissions to view the files attached to this post.
User avatar
tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: Host details is not working for particular host

Post by tgriep »

That log file looks good, no errors.

Unless you have some weird caching problem with your web browser, the only thing left is to delete that host and recreate it.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked