Not alerting...

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CFT6Server
Posts: 506
Joined: Wed Apr 15, 2015 4:21 pm

Not alerting...

Post by CFT6Server »

I have setup a test alert in Nagios Log Server. Looks like it recognizes the threshold but it is not triggering a warning....
alertsettings.JPG
status.JPG
2 issues:

1. Warning level is not trigger a warning status.
2. It doesn't seem to be checking on its own. I've reset all the jobs in command subsystem, but seems like the alert doesn't check until I click on run alert now.
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jolson
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Re: Not alerting...

Post by jolson »

1. Warning level is not trigger a warning status.
This is a known issue that will be fixed in our next release. Please see http://support.nagios.com/forum/viewtop ... 37&t=32534 for a fix.
2. It doesn't seem to be checking on its own. I've reset all the jobs in command subsystem, but seems like the alert doesn't check until I click on run alert now.
After making the above change, everything should be working. If it does not, try resetting the jobs once more and ensuring that jobs are being received by both servers:

Code: Select all

tail -f /usr/local/nagioslogserver/var/jobs.log
Once every minute you should see the following text.
Running command run_alerts with args ' ' for job id: run_all_alerts
SUCCESS
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CFT6Server
Posts: 506
Joined: Wed Apr 15, 2015 4:21 pm

Re: Not alerting...

Post by CFT6Server »

The second reset seems to work. I have this alert in Nagios XI and the alert triggers the critical state, but the once it goes back to green, it doesn't turn back to normal until I force the check manually.
jolson
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Re: Not alerting...

Post by jolson »

it doesn't turn back to normal until I force the check manually.
What do you mean by this exactly? I performed a test on my test cluster, and my alerts will go critical and return to an 'OK' state on their own without issue.
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CFT6Server
Posts: 506
Joined: Wed Apr 15, 2015 4:21 pm

Re: Not alerting...

Post by CFT6Server »

I have a passive check that goes to XI. The alert goes back to green in LS, but on the XI side, it remains red until I do a manual check.
jolson
Attack Rabbit
Posts: 2560
Joined: Thu Feb 12, 2015 12:40 pm

Re: Not alerting...

Post by jolson »

I have a passive check that goes to XI. The alert goes back to green in LS, but on the XI side, it remains red until I do a manual check.
What do the settings look like on your alert?
You will want to ensure that the following box is unchecked.
2015-06-08 13_38_33-Alerting • Nagios Log Server - Firefox Developer Edition.png
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