Can't Delete Service in CCM

[J.T.]

I tried the stopping and starting commands you listed and they did not help.

I ran the other commands you listed and attached two pictures of the output.

[lmiltchev]

Do you see the service when you log in Nagios Core?

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http://ip address/nagios

Do you have any errors in the mysqld.log?

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tail -50 /var/log/mysqld.log

[J.T.]

I tried accessing Nagios Core, but my credentials are not working with it for some reason, and I tried to search for any errors using that code and I could not find any.

Sorry I can't provide you with much information, it is just a confusing situation, and I really have no idea what can be causing it.

[tgriep]

Can you run the following and post back the output?

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grep "Dell Check" /usr/local/nagios/etc/
tail -50 /var/log/mysqld.log

[J.T.]

I just ran both of the commands you said and the first one didn't output anything. I attached both of them, let me know what you think.

[lmiltchev]

I see that you post on the "General Support" forum but are you by chance a customer? It would be easier to further troubleshoot the issue if we did a remote session.

If you are a customer, you can open a new support ticket in our email ticketing system by sending an email to [email protected].

If this is not an option for you, go to:

Admin->System Profile->Download Profile, save and PM me (or anyone else on the Nagios Tech Support team) the "profile.zip". We will look through the configs and log files and will try to determine what is causing the issue. Thanks!

[lmiltchev]

We looked through the configs and found out that there are multiple "Dell Check" services applied to the "Indiana Harbor" hostgroup. The service shows up under the "ihe-testnagios" as this host is a member of "Indiana Harbor". You will need to go to CCM->Hostgroups->Indiana Harbor->Manage Hosts, remove the "ihe-testnagios", save, and apply configuration. After doing this, the service should no longer show up under the "ihe-testnagios" host.

Let me know if this helped.

[J.T.]

This solved the problem, thank you so much.

[J.T.]

Instead of creating a service for each individual server, would it be a better idea to make one "Dell Check" service and add all of my Dell servers to that?

[lmiltchev]

This solved the problem, thank you so much.

I am glad I could help! Is it OK to close this thread?

Instead of creating a service for each individual server, would it be a better idea to make one "Dell Check" service and add all of my Dell servers to that?

You can create a service, then either add it to multiple hosts (CCM->Services->...->Manage Hosts) or add it to a hostgroup (CCM->Services->...->Manage Hostgroups). If you add it to a hostgroup, the service will be added to each host, that is member of this hostgroup. As you keep adding new members to the hostgroup, the service will be added automatically to each new member.