Wizard is not working.

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paulol
Posts: 159
Joined: Wed Jul 02, 2014 11:39 am

Wizard is not working.

Post by paulol »

The Nagios Configuration Wizard stopped to work, i dont remember when and how.

If i add a host or a service via CCM it works, but via Wizard doesn't.
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ssax
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Joined: Wed Feb 11, 2015 12:54 pm

Re: Wizard is not working.

Post by ssax »

Is it only this wizard it's happening on?

If you run this tail command and then try the wizard does it output any indication of what is happening?

Code: Select all

tail -f /var/log/httpd/error_log /var/log/httpd/ssl_error_log
How many ports does that device have?

What version of the wizard are you using? You can check by going to Admin > Manage Config Wizards and look to the right of Network Switch / Router.

What version of XI are you using? You can grab it from the bottom left hand side of the web interface.
paulol
Posts: 159
Joined: Wed Jul 02, 2014 11:39 am

Re: Wizard is not working.

Post by paulol »

Is it only this wizard it's happening on?

R: This happening with all wizards
tail -f /var/log/httpd/error_log

PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 710
tail -f /var/log/httpd/ssl_error_log

didn't return anything.
How many ports does that device have?

R: I just put ip address.
What version of the wizard are you using?

R: All wizards are up to date.
Nagios XI 2014R2.7
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Box293
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Re: Wizard is not working.

Post by Box293 »

Run this command

Code: Select all

tail /var/log/mysqld.log -n 100 > /tmp/mysqld_log.txt
Send us this file:
/tmp/mysqld_log.txt
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paulol
Posts: 159
Joined: Wed Jul 02, 2014 11:39 am

Re: Wizard is not working.

Post by paulol »

A few months ago i migrated my database to a remote server using https://assets.nagios.com/downloads/nag ... Server.pdf. But this problem started a few weeks.

Nagios XI
CentOS 6.6

Nagios XI DB
Suse 11 SP3
MySQL 5.5.43
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ssax
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Re: Wizard is not working.

Post by ssax »

Is that the mysqld log from the from the XI machine or from the offloaded DB server?
paulol
Posts: 159
Joined: Wed Jul 02, 2014 11:39 am

Re: Wizard is not working.

Post by paulol »

offloaded DB server
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Wizard is not working.

Post by ssax »

Please PM me the output of this command:

Code: Select all

echo "select * from xi_meta where keyname like '%switch%';" | psql nagiosxi nagiosxi
Also, send me your psql log from today (or another day that you ran the wizard):

Code: Select all

/var/lib/pgsql/data/pg_log/postgresql-Tue.log
paulol
Posts: 159
Joined: Wed Jul 02, 2014 11:39 am

Re: Wizard is not working.

Post by paulol »

Follows the File .zip.
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ssax
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Re: Wizard is not working.

Post by ssax »

Please PM me your /var/lib/pgsql/data/postgresql.conf as well.
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