Change IP Address Failure

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
nhartman83
Posts: 3
Joined: Tue Sep 20, 2011 8:04 am

Change IP Address Failure

Post by nhartman83 »

Using the prebuilt VMWare VM version 20011R1.7

I am having some problems with the simple "change IP" aspect of the VM.

The tutorial says to execute the system-config-network command while logged in as root. However whenever I execute this command I get
"command not found", any ideas?
User avatar
nscott
Posts: 1040
Joined: Wed May 11, 2011 8:54 am

Re: Change IP Address Failure

Post by nscott »

There was a slight mixup when the VM got pushed out and the proper package did not get installed. Run the following on the command line of your Nagios XI server.

yum install system-config-network-tui

Then you should be able to run the tool.
Nicholas Scott
Former Nagios employee
nhartman83
Posts: 3
Joined: Tue Sep 20, 2011 8:04 am

Re: Change IP Address Failure

Post by nhartman83 »

thanks! That's what I thought, however due to restrcitions my VM cannot hit any external mirrors. How can I do either of the following:

Setup a proxy server?

Install the package offline? (where can I download the installer)

Thanks!
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Change IP Address Failure

Post by lmiltchev »

We don't offer an "offline installer" - you have to be online. As for the proxies, you can try setting one at your own risk. Our official policy is:
We do not officially support Nagios XI when you install and use proxy software that restricts traffic to or from the Nagios XI server.
You can read more on the topic here:
http://support.nagios.com/wiki/index.ph ... th_Proxies
Be sure to check out our Knowledgebase for helpful articles and solutions!
nhartman83
Posts: 3
Joined: Tue Sep 20, 2011 8:04 am

Re: Change IP Address Failure

Post by nhartman83 »

Any possibility of updating the VM that you are distributing for Nagios XI?
agriffin
Posts: 876
Joined: Mon May 09, 2011 9:36 am

Re: Change IP Address Failure

Post by agriffin »

I'll make sure that the next VM image includes this package. In the mean time, you actually can install it offline by downloading the packages directly from a CentOS mirror and then transferring the packages to your VM and running 'rpm -i package-name.rpm ...' on them. For your convenience I've included an archive of the package & some of its dependencies in this post. I tried to include all of its dependencies but it's difficult to make sure I covered everything and it's possible that you may still be missing some required packages. Let me know if you have any problems installing it.
You do not have the required permissions to view the files attached to this post.
agriffin
Posts: 876
Joined: Mon May 09, 2011 9:36 am

Re: Change IP Address Failure

Post by agriffin »

I've updated the VM image, although it may take an hour or so for it to make its way to our website.
globalman
Posts: 1
Joined: Mon Sep 26, 2011 7:02 am

Re: Change IP Address Failure

Post by globalman »

same problem here. anyone else got the same problem? I think it could be my network setting actually :shock:
markfreeman
Posts: 1
Joined: Tue Sep 27, 2011 9:10 am

Re: Change IP Address Failure

Post by markfreeman »

nscott wrote:There was a slight mixup when the VM got pushed out and the proper package did not get installed. Run the following on the command line of your Nagios XI server.

yum install system-config-network-tui

Then you should be able to run the tool.
Awesome! I had the same issue and it was frustrating me :-) This worked...Thanks
cpainm18
Posts: 1
Joined: Thu Sep 29, 2011 10:17 am

Re: Change IP Address Failure

Post by cpainm18 »

nscott wrote:There was a slight mixup when the VM got pushed out and the proper package did not get installed. Run the following on the command line of your Nagios XI server.

yum install system-config-network-tui

Then you should be able to run the tool.

Hahaha that was a quick and easy fix. Thanks for this
Locked