contacts.cfg is not working properly

[sinkak]

Code: Select all

define contact{
        contact_name                    wsawarn
        alias                           WSAWarn
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r
        host_notification_options       d,r
        service_notification_commands   notify-service-by-email
        host_notification_commands      notify-host-by-email
        email                              [email protected]
       }

Code: Select all

define contact{
        contact_name                    root
        alias                           ROOT
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    c
        host_notification_options       d
        service_notification_commands   notify-service-by-email
        host_notification_commands      notify-host-by-email
        service_notification_commands   notify-service-by-sms-only-once
        host_notification_commands      notify-host-by-sms-only-once
        email                                [email protected]
        }

Code: Select all

define contactgroup{
        contactgroup_name       DevNull
        members                 wsawarn
        }

define contactgroup{
        contactgroup_name       admins
        alias                   Nagios Administrators
        members                 wsawarn,root
        }

only warnings are working not critical alerts.
Please explain where is the mistake in config?

[hsmith]

Are you not getting critical notifications for either of these contacts, or just the admins?

[sinkak]

i am getting critical and warnings from warning email address ( [email protected]).

But nothing from 911 email address ([email protected]).

[hsmith]

Let's try changing

Code: Select all

define contact{
        contact_name                    root
        alias                           ROOT
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    c
        host_notification_options       d
        service_notification_commands   notify-service-by-email
        host_notification_commands      notify-host-by-email
        service_notification_commands   notify-service-by-sms-only-once
        host_notification_commands      notify-host-by-sms-only-once
        email                                [email protected]
        }

to

Code: Select all

define contact{
        contact_name                    root
        alias                           ROOT
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    c
        host_notification_options       d
        service_notification_commands   notify-service-by-email, notify-service-by-sms-only-once
        host_notification_commands      notify-host-by-email, notify-host-by-sms-only-once
        email                                [email protected]
        }

[sinkak]

i did those changes.
am waiting for the alerts to come.

Code: Select all

define contact{
        contact_name                    root
        alias                           ROOT

should this be defined in config?

[hsmith]

As long as you have in defined in the contact group, it should be fine. I doubt using the name root will have any weird side effects, but it's probably best practice to use a different one.

[sinkak]

no alerts from 911 email address.

i changed from root

Code: Select all

define contact{
        contact_name                    wsacritical
        alias                           WSACRITICAL
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    c
        host_notification_options       d
        service_notification_commands   notify-service-by-email, notify-service-by-sms-only-once
        host_notification_commands      notify-host-by-email, notify-host-by-sms-only-once
        email                                 [email protected]
        }
define contactgroup{
        contactgroup_name       admins
        alias                   Nagios Administrators
        members                 wsawarn,wsacritical
        }

Still no changes in 911 alerts.

[hsmith]

Did you restart Nagios after making those changes?

[sinkak]

yes.
i did
sudo service nagios reload
sudo service nagios restart

[hsmith]

Are these two contacts in the same configuration file?