contacts.cfg is not working properly

[sinkak]

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define contactgroup {
        contactgroup_name       DevNull
        alias   DevNull
        members wsawarn
        }
define contactgroup {
        contactgroup_name       Dustin-admins
        alias   Dustin
        members wsawarn
        }
define contactgroup {
        contactgroup_name       SmsOnlyOnce
        alias   SmsOnlyOnce
        members wsawarn
        }
define contactgroup {
        contactgroup_name       admins
        alias   Nagios Administrators
        members wsacritical,wsawarn
        }
define contactgroup {
        contactgroup_name       sms-admins
        alias   SMS
        members wsawarn
        }
define contact {
        contact_name    wsacritical
        alias   WSACRITICAL
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    c
        host_notification_options       d
        service_notification_commands   notify-service-by-sms-only-once,notify-service-by-email
        host_notification_commands      notify-host-by-sms-only-once,notify-host-by-email
        email   [email protected]
        minimum_importance      0
        host_notifications_enabled      1
        service_notifications_enabled   1
        can_submit_commands     1
        retain_status_information       1
        retain_nonstatus_information    1
        }
define contact {
        contact_name    wsawarn
        alias   WSAWarn
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    r,w,u
        host_notification_options       r,u
        service_notification_commands   notify-service-by-email
        host_notification_commands      notify-host-by-email
        email   [email protected]
        minimum_importance      0
        host_notifications_enabled      1
        service_notifications_enabled   1
        can_submit_commands     1
        retain_status_information       1
        retain_nonstatus_information    1

[hsmith]

Can we take a look at your templates for generic-service,srv-pnp and any more upstream templates you may have?

[sinkak]

Code: Select all

define service{
        name                            generic-service ; The 'name' of this service template
        active_checks_enabled           1       ; Active service checks are enabled
        passive_checks_enabled          1       ; Passive service checks are enabled/accepted
        parallelize_check               1       ; Active service checks should be parallelized (disabling this can lead to major performance problems)
        obsess_over_service             1       ; We should obsess over this service (if necessary)
        check_freshness                 0       ; Default is to NOT check service 'freshness'
        notifications_enabled           1       ; Service notifications are enabled
        event_handler_enabled           1       ; Service event handler is enabled
        flap_detection_enabled          1       ; Flap detection is enabled
        failure_prediction_enabled      1       ; Failure prediction is enabled
        process_perf_data               1       ; Process performance data
        retain_status_information       1       ; Retain status information across program restarts
        retain_nonstatus_information    1       ; Retain non-status information across program restarts
                notification_interval           0               ; Only send notifications on status change by default.
                is_volatile                     0
                check_period                    24x7
                normal_check_interval           5
                retry_check_interval            1
                max_check_attempts              4
                notification_period             24x7
                notification_options            w,u,c,r
                contact_groups                  admins
        register                        0       ; DONT REGISTER THIS DEFINITION - ITS NOT A REAL SERVICE, JUST A TEMPLATE!
        }

Code: Select all

define service{
        name                    srv-pnp
        action_url              /pnp4nagios/index.php/graph?host=$HOSTNAME$&srv=$SERVICEDESC$' class='tips' rel='/pnp4nagios/index.php/popup?host=$HOSTNAME$&srv=$SERVIC
EDESC$
        register                0
        }

Code: Select all

define host{
        name                            generic-host    ; The name of this host template
        notifications_enabled           1       ; Host notifications are enabled
        event_handler_enabled           1       ; Host event handler is enabled
        flap_detection_enabled          1       ; Flap detection is enabled
        failure_prediction_enabled      1       ; Failure prediction is enabled
        process_perf_data               1       ; Process performance data
        retain_status_information       1       ; Retain status information across program restarts
        retain_nonstatus_information    1       ; Retain non-status information across program restarts
                check_command                   check-host-alive
                max_check_attempts              10
                notification_interval           0
                notification_period             24x7
                notification_options            d,u,r
                contact_groups                  admins,SmsOnlyOnce
        register                        0       ; DONT REGISTER THIS DEFINITION - ITS NOT A REAL HOST, JUST A TEMPLATE!
        }

define host {
        name                    host-pnp
        action_url              /pnp4nagios/index.php/graph?host=$HOSTNAME$&srv=_HOST_' class='tips' rel='/pnp4nagios/index.php/popup?host=$HOSTNAME$&srv=_HOST_
        register                0
        }

[hsmith]

Everything appears to be in order in your configuration files. Time to dive a little bit deeper. Can you su to the nagios user, and try to manually submit an email to the address in question?

For example:

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/usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: test\n\nService: test\nHost: test\nAddress: test\nState: test\n\nDate/Time: test\n\nAdditional Info:\n\test\n" | /bin/mail -s "** test Service Alert: test/test is test **" "[email protected]" 

[sinkak]

during initial setup

Code: Select all

 sudo useradd nagios
    sudo groupadd nagcmd
    sudo usermod -a -G nagcmd nagios

i never gave password for nagios

now after

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ubuntu@nagios-2015:~$ su nagios
Password:
su: Authentication failure

[hsmith]

Can you su to nagios using root?

[sinkak]

ubuntu@nagios-2015:~$ sudo su nagios
ubuntu@nagios-2015:~$ whoami
ubuntu
ubuntu@nagios-2015:~$

[sinkak]

I did this with out user nagios

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ubuntu@nagios-2015:/usr/local/nagios/etc$ /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: test\n\nService: test\nHost: test\nAddress: test\nState: test\n\nDate/Time: test\n\nAdditional Info:\n\test\n" | /usr/bin/mail -s "** test Service Alert: test/test is test **" "[email protected]"
ubuntu@nagios-2015:/usr/local/nagios/etc$

Code: Select all

ubuntu@nagios-2015:/usr/local/nagios/etc$ /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: test\n\nService: test\nHost: test\nAddress: test\nState: test\n\nDate/Time: test\n\nAdditional Info:\n\test\n" | /usr/bin/mail -s "** test Service Alert: test/test is test **" "[email protected]"

none of them worked.

[hsmith]

Silly question, but are you checking your spam box? The method that mail uses to send emails is often marked as spam.

[sinkak]

No nothing on spam either.