This support forum board is for support questions relating to
Nagios XI , our flagship commercial network monitoring solution.
tgriep
Madmin
Posts: 9190 Joined: Thu Oct 30, 2014 9:02 am
Post
by tgriep » Fri Oct 23, 2015 10:42 am
This error that you posted earlier
500 Internal Server error.
Kind of points to a permission issue on the folders that Apache is trying to load.
Can you run the following and post back the output?
Code: Select all
grep nag /etc/passwd
grep nag /etc/group
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krobertson71
Posts: 444 Joined: Tue Feb 11, 2014 10:16 pm
Post
by krobertson71 » Fri Oct 23, 2015 11:57 am
Code: Select all
[nagios@nagxxxx1 log]$ grep nag /etc/passwd
nagios:x:981:100::/home/nagios:/bin/bash
[nagios@nagxxxx1 log]$
Code: Select all
[nagios@nagixxxx1 log]$ grep nag /etc/group
apache:x:48:nagios
nagios:x:9550:nagios,apache
nagcmd:x:9551:nagios,apache
tgriep
Madmin
Posts: 9190 Joined: Thu Oct 30, 2014 9:02 am
Post
by tgriep » Fri Oct 23, 2015 12:37 pm
Lets change the permissions on the files in that folder and see if that resolves it.
Try running this to do that.
Code: Select all
cd /usr/local/nagiosxi/html/includes/components/ldap_ad_integration/
chmod 775 *
Let us know if this works for you.
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krobertson71
Posts: 444 Joined: Tue Feb 11, 2014 10:16 pm
Post
by krobertson71 » Fri Oct 23, 2015 4:12 pm
No change.
At this point I am not sure what could be going on... Maybe zip up the files in the directory so you can see if something is wrong there?
tgriep
Madmin
Posts: 9190 Joined: Thu Oct 30, 2014 9:02 am
Post
by tgriep » Mon Oct 26, 2015 9:54 am
My fault, I forgot to add recursive to the command.
Can you run this in that folder?
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tmcdonald
Posts: 9117 Joined: Mon Sep 23, 2013 8:40 am
Post
by tmcdonald » Thu Oct 29, 2015 10:38 am
Would you be willing/able to open a ticket for this? I think a remote session is in order.
Former Nagios employee
krobertson71
Posts: 444 Joined: Tue Feb 11, 2014 10:16 pm
Post
by krobertson71 » Mon Nov 02, 2015 10:17 am
I am going to try a couple of things. This server is our test box, as mentioned before. I am going to try to upgrade a new test server running 2.7 and see how that turns out.
If we could leave this thread open until I can accomplish that, that would be great.
hsmith
Agent Smith
Posts: 3539 Joined: Thu Jul 30, 2015 11:09 am
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Post
by hsmith » Mon Nov 02, 2015 10:26 am
I'll leave it open. Let us know what you come up with. Thanks!
Former Nagios Employee.
me.
krobertson71
Posts: 444 Joined: Tue Feb 11, 2014 10:16 pm
Post
by krobertson71 » Tue Nov 24, 2015 10:08 am
Rebuilt the test server. Created some monitoring configurations.. Upgraded.. ALL GOOD.
Must have been too much "Testing" on the test server.
When upgrading within the GUI.. The red banner did appear saying the Upgrade did not complete but the info window did show "Upgrade Complete!!!" with 0 errors.
AD Integration is working fine.
Needs a search box as it will not show all ID's in a group if it has many users.
Also it would be nice if you could just associate an AD group with contact groups , etc... versus user by user.