Nagios XI Mysql issue

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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AJAYajay88
Posts: 1
Joined: Fri May 13, 2016 6:04 am

Nagios XI Mysql issue

Post by AJAYajay88 »

root@ajay-PC:/tmp/nagiosxi# ./fullinstall
========================
Nagios XI Full Installer
========================

This script will do a complete install of Nagios XI by executing all necessary sub-scripts.

IMPORTANT: This script should only be used on a 'clean' install of CentOS or RedHat. Do NOT use this on a system that has been tasked with other purposes or
has an existing install of Nagios Core. To create such a clean install you should have selected ONLY the 'Base' package in the OS installer.
Do you want to continue? [Y/n] Y
Proceeding with installation...
Checking MySQL credentials...
MySQL not yet installed - that's okay.
Running './0-repos'...
Repos already configured - exiting.
RESULT=0
Running './1-prereqs'...
Prereqs already installed - skipping...
Note: If you want to update the RPMs installed on this system, run your package manager's update command
RESULT=0
Running './2-usersgroups'...
Users/groups already configured - skipping.
RESULT=0
Running './3-dbservers'...
MySQL installed OK - continuing...
Starting MySQL...
stop: Unknown job: mysql
start: Unknown job: mysql
ERROR: MySQL failed to start - exiting.
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './3-dbservers'
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Nagios XI Mysql issue

Post by tmcdonald »

AJAYajay88 wrote:IMPORTANT: This script should only be used on a 'clean' install of CentOS or RedHat. Do NOT use this on a system that has been tasked with other purposes or has an existing install of Nagios Core. To create such a clean install you should have selected ONLY the 'Base' package in the OS installer.
What OS and version is this on? Is it a new, clean install or was there other software running on it previously? Is there a GUI installed?
AJAYajay88 wrote:If you require assistance in resolving the issue, please include install.log in your communications with Nagios XI technical support.
Can you please send over the install.log file that was generated?
Former Nagios employee
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