Not Receiving Email Notifications For Mass acknowledgement

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steelwedge
Posts: 69
Joined: Fri Apr 24, 2015 4:58 am

Not Receiving Email Notifications For Mass acknowledgement

Post by steelwedge »

Dear Team,

We are not receiving the email notifications when we are performing the mass acknowledgement to alerts. We are receiving the email alerts for the same service if we do a normal acknowledgment. Nagios Version is Nagis XI 5.2.8

-Mohan
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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: Not Receiving Email Notifications For Mass acknowledgeme

Post by lmiltchev »

When you "mass acknowledge", do you select the "Notify" check-box?
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steelwedge
Posts: 69
Joined: Fri Apr 24, 2015 4:58 am

Re: Not Receiving Email Notifications For Mass acknowledgeme

Post by steelwedge »

We didn't selected that check box, will check that and update you.
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lmiltchev
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Re: Not Receiving Email Notifications For Mass acknowledgeme

Post by lmiltchev »

Sure - let us know. We will keep the thread open for the time being.
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steelwedge
Posts: 69
Joined: Fri Apr 24, 2015 4:58 am

Re: Not Receiving Email Notifications For Mass acknowledgeme

Post by steelwedge »

This is working
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mcapra
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Joined: Thu May 05, 2016 3:54 pm

Re: Not Receiving Email Notifications For Mass acknowledgeme

Post by mcapra »

Is it alright if we lock this thread and mark the issue as resolved?
Former Nagios employee
https://www.mcapra.com/
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