CRITICAL - Socket timeout after 30 seconds

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sheenlim08
Posts: 1
Joined: Sun Jul 31, 2016 4:27 am

CRITICAL - Socket timeout after 30 seconds

Post by sheenlim08 »

Hello,
I am new to nagios and is seeing its potential in IT monitoring.

I have a site that works fine and is even replying to ICMP request. Now, this internal site is throwing "CRITICAL - Socket timeout after 30 seconds" alarm. Why would a monitoring raise this kind of alarm when the site is working fine and healthy? I mean, what should I be checking on the site?

Any reply is greatly appreciated.
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mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: CRITICAL - Socket timeout after 30 seconds

Post by mcapra »

Are these sites being monitored via the NSClient++ or NRPE agent? That error is usually specific to one of those agents. Can you share which version of NSClient or NRPE the remote machine is using?

Here's our common solutions document for NRPE (Refer to Section I):
https://assets.nagios.com/downloads/nag ... utions.pdf
Former Nagios employee
https://www.mcapra.com/
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