nagios_check_scs.pl perl script returns Unknown fatal error

[aenergy]

I am trying to get a Nagios core version 3.3.1 server to run the nagios_check_scs.pl perl script against some new Oracle Web Content servers. We currently use this same perl script to monitor some existing Web Content servers with no issues. However when the script runs against the new servers it returns "Unknown fatal error". I have checked the OS packages, Perl libraries and permissions and all are good. The Content server version is:
Version:11.1.1.9.0PSU-2016-03-27 17:16:31Z-r141595 (Build:7.3.5.185)

Nagios Core version is 3.3.1 but I get the same error on a newer Nagios Core 4.x server.

Any ideas on what to check next? Running out of ideas.

thanks,

Tony

[rkennedy]

Please show us the full command / definition that you're attempting to run.

Is there anything different between the new oracle servers vs the old ones? Versions?

[aenergy]

The servers that do work use version:
Version:11gR1-11.1.1.6.0-idcprod1-140611T131754 (Build:7.3.3.183)

The one that doesn't uses version:
Version:11.1.1.9.0PSU-2016-03-27 17:16:31Z-r141595 (Build:7.3.5.185)

There is a minor version difference.

The command I'm running is this:
perl /usr/lib/nagios/user-plugins/nagios_check_scs.pl --cgiroot=http://wccrmq2.alliant-energy.com:16200/cs/idcplg

[rkennedy]

Did you enable the components? I was able to find this link online that has a walk through for what's needed - http://winmiden.blogspot.com/2012/04/or ... ation.html

I don't have an Oracle machine here locally so it's a bit difficult to test with.

[aenergy]

Been through that doc dozens of times. Still no luck. Also went through the readme file from the WebContent server related to the script and no luck.

[mcapra]

As discussed internally, we will be moving this to a ticket.