Scalable and Time Stacked graphs post 5.3.0

[bspeed]

Hey everyone,
I'm having an issue with the Scalable and Time Stacked performance graphs in the Graph Explorer since upgrading to 5.3.0. I can see an outline window with an "Add to Dashboard" button but there's nothing else that appears. All the graphs work well everywhere else that I can find.

What info can I provide to help out?

Thanks!

[Box293]

Perhaps you need a CTRL + F5 refresh.

From the home pane right click "Graph Explorer" and select "Open Link in New Tab"
In the new tab press CTRL + F5

If that doesn't work, run this command:

Code: Select all

tail /var/log/httpd/error_log -f

Then try and access graph explorer. What output is produced?

[bspeed]

Yeah I did try that thanks Box sorry I didn't mention it (the refresh obviously I wouldn't have a clue about the other one).

So the output I get when I click on either of those two Graphs:

PHP Notice: Undefined index: highchart_scale in /usr/local/nagiosxi/html/includes/components/graphexplorer/templates/timeline.inc.php on line 200, referer: http://10.178.113.95/nagiosxi/includes/ ... phexplorer

[tgriep]

Can you run the following on the XI server and post the output here?

Code: Select all

ls -lR /usr/local/nagiosxi/html/includes/components/graphexplorer/

This should show us if the component updated correctly.
Also, can you try a different Web Browser and see if that fails the same way?

[bspeed]

Hey tgriep,

Yeah it works fine in Chrome, I must be slipping I didn't try that. Normally use IE. Here's the output:

Code: Select all

[root@yoccnagiosxi ~]# ls -lR /usr/local/nagiosxi/html/includes/components/graphexplorer/
/usr/local/nagiosxi/html/includes/components/graphexplorer/:
total 128
drwxr-x--- 2 nagios nagios  4096 Sep 29  2015 ajax
-rwxr-x--- 1 nagios nagios  2994 Nov 12  2014 CHANGELOG.txt
-rwxr-x--- 1 nagios nagios  1302 Oct 14 08:14 dashifygraph.php
-rwxr-x--- 1 nagios nagios  2288 Oct 14 08:14 dashlet.inc.php
-rwxr-x--- 1 nagios nagios  3155 Oct 14 08:14 fetch_rrd.php
-rwxr-x--- 1 nagios nagios  1219 Sep 16  2013 graphexplorerinclude.js
-rwxr-x--- 1 nagios nagios  6118 Oct 14 08:14 graphexplorer.inc.php
-rwxr-x--- 1 nagios nagios 14418 Oct 14 08:14 graphexplorer.js
-rw-r----- 1 nagios nagios  2041 Oct 14 08:14 graph.php
drwxr-x--- 2 nagios nagios  4096 Jan 28  2014 images
drwxr-x--- 2 nagios nagios  4096 Nov 12  2014 includes
-rwxr-x--- 1 nagios nagios 14114 Oct 14 08:14 index.php
-rwxr-x--- 1 nagios nagios   474 Sep 16  2013 lists.php
-rw-r----- 1 nagios nagios  1875 Oct 14 08:14 sanity.sh
drwxr-x--- 2 nagios nagios  4096 Jul 18  2014 templates
-rwxr-x--- 1 nagios nagios   941 Oct 14 08:14 visApi.php
-rwxr-x--- 1 nagios nagios 35220 Oct 14 08:14 visFunctions.inc.php

/usr/local/nagiosxi/html/includes/components/graphexplorer/ajax:
total 16
-rw-r----- 1 nagios nagios 611 Oct 14 08:14 datatypes.php
-rw-r----- 1 nagios nagios 482 Oct 14 08:14 hosts.php
-rw-r----- 1 nagios nagios 524 Oct 14 08:14 services.php
-rw-r----- 1 nagios nagios 631 Oct 14 08:14 tracks.php

/usr/local/nagiosxi/html/includes/components/graphexplorer/images:
total 40
-rwxr-x--- 1 nagios nagios   293 Apr 24  2015 collapse.png
-rw-r----- 1 nagios nagios   655 Oct 14 08:14 cross.png
-rwxr-x--- 1 nagios nagios   317 Oct 14 08:14 expand1.png
-rwxr-x--- 1 nagios nagios   293 Oct 14 08:14 expand.png
-rwxr-x--- 1 nagios nagios   840 Oct 14 08:14 timeline_icon.png
-rwxr-x--- 1 nagios nagios 17255 Oct 14 08:14 timeline.png

/usr/local/nagiosxi/html/includes/components/graphexplorer/includes:
total 20
-rw-r----- 1 nagios nagios 7136 Oct 14 08:14 graphexplorerinclude.js
-rwxr-x--- 1 nagios nagios 8263 Dec 30  2014 jquery.searchabledropdown-1.0.8.min.js

/usr/local/nagiosxi/html/includes/components/graphexplorer/templates:
total 128
-rwxr-x--- 1 nagios nagios  2400 Oct 14 08:14 bar.inc.php
-rwxr-x--- 1 nagios nagios  2767 Oct 14 08:14 column.inc.php
-rwxr-x--- 1 nagios nagios   230 Oct 14 08:14 default.inc.php
-rw-r----- 1 nagios nagios 35128 Oct 14 08:14 multistack.inc.php
-rw-r----- 1 nagios nagios 38917 Oct 14 08:14 perfdata.inc.php
-rwxr-x--- 1 nagios nagios  3536 Oct 14 08:14 pie.inc.php
-rwxr-x--- 1 nagios nagios 34416 Oct 14 08:14 timeline.inc.php

[tgriep]

Thanks for the feedback. I was able to confirm that it is a bug when using IE11. For now, use a different browser and I'll put in a bug report to get this fixed.