WEB UI becomes unresponsive after config apply

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gdolidze
Posts: 154
Joined: Tue Apr 07, 2015 10:07 am

Re: WEB UI becomes unresponsive after config apply

Post by gdolidze »

Code: Select all

[nagios@nagios scripts]$ /usr/local/nagiosxi/scripts/reconfigure_nagios.sh
URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'submit=Login&hidelog=true&loginSubmitted=true&backend=1&username=nagiosxi&password=n@gweb' -O nagiosql.login--2017-02-08 11:12:03--  http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost... ::1, 127.0.0.1
Connecting to localhost|::1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: “nagiosql.login”

    [ <=>                                                                                                                                                                                                ] 37,626      --.-K/s   in 0.04s

2017-02-08 11:12:04 (992 KB/s) - “nagiosql.login” saved [37626]

LOGIN SUCCESSFUL!
IMPORTING CONFIG FILES...URL: http://localhost/nagiosxi/includes/components/ccm/
Array
(
)
RESETTING PERMS
URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'submit=Login&hidelog=true&loginSubmitted=true&backend=1&username=nagiosxi&password=n@gweb' -O nagiosql.login--2017-02-08 11:12:05--  http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost... ::1, 127.0.0.1
Connecting to localhost|::1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: “nagiosql.login”

    [ <=>                                                                                                                                                                                                ] 37,626      --.-K/s   in 0.02s

2017-02-08 11:12:05 (1.50 MB/s) - “nagiosql.login” saved [37626]

LOGIN SUCCESSFUL!
URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE:
/usr/bin/wget --load-cookies=nagiosql.cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'backend=1&cmd=apply&type=writeConfig' -O nagiosql.export.monitoring
--2017-02-08 11:12:06--  http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost... ::1, 127.0.0.1
Connecting to localhost|::1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: “nagiosql.export.monitoring”

    [ <=>                                                                                                                                                                                                ] 21,683      --.-K/s   in 0.01s

2017-02-08 11:12:07 (1.60 MB/s) - “nagiosql.export.monitoring” saved [21683]

WRITE CONFIGS SUCCESSFUL!
OUTPUT:
Nagios Core 4.2.4
Copyright (c) 2009-present Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 12-07-2016
License: GPL

Website: https://www.nagios.org
Reading configuration data...
   Read main config file okay...
Warning: Duplicate definition found for service '/storage6 Disk Usage' on host 'digitalobj.cjh.org' (config file '/usr/local/nagios/etc/services/digitalojb.cjh.org.cfg', starting on line 62)
Warning: Duplicate definition found for service 'SQL Server' on host 'cfjh08.cfjh.net' (config file '/usr/local/nagios/etc/services/cfjh08.cfjh.net.cfg', starting on line 172)
Warning: Duplicate definition found for service 'Messages Pending Routing' on host 'cfjh16.cfjh.net' (config file '/usr/local/nagios/etc/services/cfjh16.cfjh.net.cfg', starting on line 145)
Warning: Duplicate definition found for service 'Uptime' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 142)
Warning: Duplicate definition found for service 'Ping' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 112)
Warning: Duplicate definition found for service 'Memory Usage' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 80)
Warning: Duplicate definition found for service 'Drive C: Disk Usage' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 48)
Warning: Duplicate definition found for service 'CPU Usage' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 16)
Warning: Duplicate definition found for service 'Domain Expiration' on host 'cjh.org' (config file '/usr/local/nagios/etc/services/ajhs.org.cfg', starting on line 80)
Warning: Duplicate definition found for service 'Domain Expiration' on host 'cfjh.net' (config file '/usr/local/nagios/etc/services/cfjh.net.cfg', starting on line 16)
Warning: Duplicate definition found for service 'Domain Expiration' on host 'jewishcommons.org' (config file '/usr/local/nagios/etc/services/ajhs.org.cfg', starting on line 80)
Warning: Duplicate definition found for service '/usr Disk Usage' on host 'ilstest.cjh.org' (config file '/usr/local/nagios/etc/services/All linux servers _usr.cfg', starting on line 16)
Warning: Duplicate definition found for service '/var Disk Usage' on host 'ilstest.cjh.org' (config file '/usr/local/nagios/etc/services/All linux servers _var.cfg', starting on line 16)
   Read object config files okay...

Running pre-flight check on configuration data...

Checking objects...
Warning: Service 'Domain Expiration jewsinamerica.org' on host 'ajhs.org' has no check time period defined!
Warning: Service 'Domain Expiration' on host 'cfjh.net'  has a notification interval less than its check interval!  Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Domain Expiration' on host 'cjh.org'  has a notification interval less than its check interval!  Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Domain Expiration' on host 'jewishcommons.org'  has a notification interval less than its check interval!  Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
        Checked 580 services.
        Checked 50 hosts.
        Checked 5 host groups.
        Checked 2 service groups.
        Checked 5 contacts.
        Checked 3 contact groups.
        Checked 138 commands.
        Checked 10 time periods.
        Checked 0 host escalations.
        Checked 0 service escalations.
Checking for circular paths...
        Checked 50 hosts
        Checked 0 service dependencies
        Checked 0 host dependencies
        Checked 10 timeperiods
Checking global event handlers...
Checking obsessive compulsive processor commands...
Checking misc settings...

Total Warnings: 4
Total Errors:   0

Things look okay - No serious problems were detected during the pre-flight check
RET: 0
Running configuration check...
Stopping nagios:. done.
Starting nagios: done.



[root@nagios ~]# ls -al /usr/local/nagiosxi/scripts/
total 688
drwxr-xr-x  2 nagios nagios   4096 Feb  8 11:08 .
drwxr-xr-x 10 nagios nagios   4096 Feb 24  2015 ..
-rwxr-x---  1 nagios nagios   5673 Jan 30 09:38 backup_xi.sh
-rwxr-x---  1 nagios nagios   1664 Jan 30 09:38 change_timezone.sh
-rw-r-----  1 nagios nagios   3030 Jan 30 09:38 contact_notification_handler.php
-rwxr-x---  1 nagios nagios    660 Jan 30 09:38 export_nagiosql.sh
-rw-r--r--  1 nagios nagios     58 Jan 30 09:38 .gitignore
-rwxr-x---  1 nagios nagios    261 Jan 30 09:38 handle_nagioscore_event.php
-rw-r-----  1 nagios nagios   3318 Jan 30 09:38 handle_nagioscore.inc.php
-rwxr-x---  1 nagios nagios    262 Jan 30 09:38 handle_nagioscore_notification.p                                                                                                                                                             hp
-rwxr-x---  1 nagios nagios    425 Jan 30 09:38 import_nagiosql.sh
-rwxr-x---  1 nagios nagios    908 Jan 30 09:38 import_xiconfig.php
-rwxr-x---  1 nagios nagios     93 Jan 30 09:38 kill_rrdtool.sh
-rwxr-x---  1 nagios nagios   2303 Jan 30 09:38 manage_services.sh
-rwxrwxr-x  1 nagios nagios    161 Feb  8 11:08 nagiosql.cookies
-rwxrwxr-x  1 nagios nagios 283701 Jan 30 09:38 nagiosql_defaults.sql
-rwxrwxr-x  1 nagios nagios    895 Jan 30 09:38 nagiosql_delete_contact.php
-rwxrwxr-x  1 nagios nagios  39878 Aug 26 15:57 nagiosql.delete.host
-rwxrwxr-x  1 nagios nagios   1937 Jan 30 09:38 nagiosql_delete_host.php
-rwxrwxr-x  1 nagios nagios    497 Jan 30 09:38 nagiosql_delete_object.sh
-rwxrwxr-x  1 nagios nagios  47676 Nov  4 15:58 nagiosql.delete.service
-rwxrwxr-x  1 nagios nagios   2766 Jan 30 09:38 nagiosql_delete_service.php
-rwxrwxr-x  1 nagios nagios    896 Jan 30 09:38 nagiosql_delete_timeperiod.php
-rwxrwxr-x  1 nagios nagios   1272 Jan 30 09:38 nagiosql_exportall.php
-rwxrwxr-x  1 nagios nagios  21683 Feb  8 11:08 nagiosql.export.monitoring
-rwxrwxr-x  1 nagios nagios   1296 Jan 30 09:38 nagiosql_importall.php
-rwxrwxr-x  1 nagios nagios  38407 Jan 31 11:27 nagiosql.import.monitoring
-rwxrwxr-x  1 nagios nagios  37626 Feb  8 11:08 nagiosql.login
-rwxrwxr-x  1 nagios nagios   1681 Jan 30 09:38 nagiosql_login.php
-rwxrwxr-x  1 nagios nagios   2247 Jan 30 09:38 nagiosql_snapshot.sh
-rwxrwxr-x  1 nagios nagios    200 Jan 30 09:38 nagiosql_trim_backups.sh
-rw-r-----  1 nagios nagios    366 Jan 30 09:38 nagiosxi_dbtype.php
-rwxr-x---  1 nagios nagios    408 Jan 30 09:38 nom_create_nagioscore_checkpoint                                                                                                                                                             _cond.sh
-rwxr-x---  1 nagios nagios    961 Jan 30 09:38 nom_create_nagioscore_checkpoint                                                                                                                                                             .sh
-rwxr-x---  1 nagios nagios    774 Jan 30 09:38 nom_create_nagioscore_errorpoint                                                                                                                                                             .sh
-rwxr-x---  1 nagios nagios    760 Jan 30 09:38 nom_restore_nagioscore_checkpoin                                                                                                                                                             t.sh
-rwxr-x---  1 nagios nagios    802 Jan 30 09:38 nom_restore_nagioscore_checkpoin                                                                                                                                                             t_specific.sh
-rwxr-x---  1 nagios nagios   2893 Jan 30 09:38 nom_trim_nagioscore_checkpoints.                                                                                                                                                             sh
-rwxr-x---  1 nagios nagios   4621 Jan 30 09:38 parse_core_eventlog.php
-rwxr-x---  1 nagios nagios   6019 Jan 30 09:38 patch_ndoutils.php
-rwxr-x---  1 nagios nagios    588 Jan 30 09:38 reconfigure_nagios.sh
-rwxr-x---  1 nagios nagios   1378 Jan 30 09:38 repair_databases.sh
-rwxr-x---  1 nagios nagios   3315 Jan 30 09:38 repairmysql.sh
-rwxr-x---  1 nagios nagios   6798 Apr 29  2015 reset_config_perms
-rw-r-----  1 nagios nagios    280 Apr 29  2015 reset_config_perms.c
-rwsr-xr-x  1 root   nagios   1010 Jan 30 09:38 reset_config_perms.sh
-rwxr-x---  1 nagios nagios   1538 Jan 30 09:38 reset_nagiosadmin_password.php
-rwxr-x---  1 nagios nagios   1591 Jan 30 09:38 restart_nagios_with_export.sh
-rwxr-x---  1 nagios nagios   3460 Jan 30 09:38 restore_defaults.sh
-rwxr-x---  1 nagios nagios   9031 Jan 30 09:38 restore_xi.sh
-rwxr-x---  1 nagios nagios   1847 Jan 30 09:38 send_to_auditlog.php
-rw-r-----  1 nagios nagios   2702 Jan 30 09:38 uninstall_xi.sh
-rwxr-x---  1 nagios nagios   1207 Jan 30 09:38 unlock_user_account.php
-rwxr-x---  1 nagios nagios   2681 Jan 30 09:38 upgrade_to_latest.sh
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User avatar
mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: WEB UI becomes unresponsive after config apply

Post by mcapra »

Well, it looks like we're at least writing the status file correctly. Does this improve the situation on the GUI end of things?

If not, can you try to Apply Configuration in the GUI and share the output of the previously used tail:

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log
Former Nagios employee
https://www.mcapra.com/
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gdolidze
Posts: 154
Joined: Tue Apr 07, 2015 10:07 am

Re: WEB UI becomes unresponsive after config apply

Post by gdolidze »

Code: Select all

[root@nagios ~]# tail -f /usr/local/nagiosxi/var/cmdsubsys.log
........................................................
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
..
PROCESSED 0 COMMANDS
AGIOSCORE CONFIG...
CMDLINE=cd /usr/local/nagiosxi/scripts && ./reconfigure_nagios.sh
URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE
--2017-02-10 13:41:12--  http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost... ::1, 127.0.0.1
Connecting to localhost|::1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: “nagiosql.login”

     0K .......... .......... .......... ......                1.42M=0.03s

2017-02-10 13:41:13 (1.42 MB/s) - “nagiosql.login” saved [37642]

/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'submit=Login&hidelog=true&loginSubmitted=true&backend=1&username=nagiosxi&password=n@gweb' -O nagiosql.loginLOGIN SUCCESSFUL!
IMPORTING CONFIG FILES...URL: http://localhost/nagiosxi/includes/components/ccm/
Array
(
)
RESETTING PERMS
URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE
--2017-02-10 13:41:13--  http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost... ::1, 127.0.0.1
Connecting to localhost|::1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: “nagiosql.login”

     0K .......... .......... .......... ......                1.46M=0.02s

2017-02-10 13:41:14 (1.46 MB/s) - “nagiosql.login” saved [37642]

/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'submit=Login&hidelog=true&loginSubmitted=true&backend=1&username=nagiosxi&password=n@gweb' -O nagiosql.loginLOGIN SUCCESSFUL!
URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE:
/usr/bin/wget --load-cookies=nagiosql.cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'backend=1&cmd=apply&type=writeConfig' -O nagiosql.export.monitoring
--2017-02-10 13:41:14--  http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost... ::1, 127.0.0.1
Connecting to localhost|::1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: “nagiosql.export.monitoring”

     0K .......... .......... .                                 915K=0.02s

2017-02-10 13:41:16 (915 KB/s) - “nagiosql.export.monitoring” saved [21683]

WRITE CONFIGS SUCCESSFUL!
OUTPUT:
Nagios Core 4.2.4
Copyright (c) 2009-present Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 12-07-2016
License: GPL

Website: https://www.nagios.org
Reading configuration data...
   Read main config file okay...
Warning: Duplicate definition found for service '/storage6 Disk Usage' on host 'digitalobj.cjh.org' (config file '/usr/local/nagios/etc/services/digitalojb.cjh.org.cfg', starting on line 62)
Warning: Duplicate definition found for service 'SQL Server' on host 'cfjh08.cfjh.net' (config file '/usr/local/nagios/etc/services/cfjh08.cfjh.net.cfg', starting on line 172)
Warning: Duplicate definition found for service 'Messages Pending Routing' on host 'cfjh16.cfjh.net' (config file '/usr/local/nagios/etc/services/cfjh16.cfjh.net.cfg', starting on line 145)
Warning: Duplicate definition found for service 'Uptime' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 142)
Warning: Duplicate definition found for service 'Ping' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 112)
Warning: Duplicate definition found for service 'Memory Usage' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 80)
Warning: Duplicate definition found for service 'Drive C: Disk Usage' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 48)
Warning: Duplicate definition found for service 'CPU Usage' on host 'mediaserver.cfjh.net' (config file '/usr/local/nagios/etc/services/mediaserver.cfjh.net.cfg', starting on line 16)
Warning: Duplicate definition found for service 'Domain Expiration' on host 'cjh.org' (config file '/usr/local/nagios/etc/services/ajhs.org.cfg', starting on line 80)
Warning: Duplicate definition found for service 'Domain Expiration' on host 'cfjh.net' (config file '/usr/local/nagios/etc/services/cfjh.net.cfg', starting on line 16)
Warning: Duplicate definition found for service 'Domain Expiration' on host 'jewishcommons.org' (config file '/usr/local/nagios/etc/services/ajhs.org.cfg', starting on line 80)
Warning: Duplicate definition found for service '/usr Disk Usage' on host 'ilstest.cjh.org' (config file '/usr/local/nagios/etc/services/All linux servers _usr.cfg', starting on line 16)
Warning: Duplicate definition found for service '/var Disk Usage' on host 'ilstest.cjh.org' (config file '/usr/local/nagios/etc/services/All linux servers _var.cfg', starting on line 16)
   Read object config files okay...

Running pre-flight check on configuration data...

Checking objects...
Warning: Service 'Domain Expiration jewsinamerica.org' on host 'ajhs.org' has no check time period defined!
Warning: Service 'Domain Expiration' on host 'cfjh.net'  has a notification interval less than its check interval!  Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Domain Expiration' on host 'cjh.org'  has a notification interval less than its check interval!  Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Domain Expiration' on host 'jewishcommons.org'  has a notification interval less than its check interval!  Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
        Checked 581 services.
        Checked 50 hosts.
        Checked 5 host groups.
        Checked 2 service groups.
        Checked 6 contacts.
        Checked 3 contact groups.
        Checked 138 commands.
        Checked 11 time periods.
        Checked 0 host escalations.
        Checked 0 service escalations.
Checking for circular paths...
        Checked 50 hosts
        Checked 0 service dependencies
        Checked 0 host dependencies
        Checked 11 timeperiods
Checking global event handlers...
Checking obsessive compulsive processor commands...
Checking misc settings...

Total Warnings: 4
Total Errors:   0

Things look okay - No serious problems were detected during the pre-flight check
RET: 0
Running configuration check...
Stopping nagios:. done.
Starting nagios: done.
OUTPUT=Starting nagios: done.
RETURNCODE=0
..........................................
PROCESSED 1 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.........................................................tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
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mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: WEB UI becomes unresponsive after config apply

Post by mcapra »

That's certainly looking much better. Does the web GUI still lock up when an apply configuration is run? If so, can you share fresh copies of the httpd logs found in /var/log/httpd?
Former Nagios employee
https://www.mcapra.com/
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gdolidze
Posts: 154
Joined: Tue Apr 07, 2015 10:07 am

Re: WEB UI becomes unresponsive after config apply

Post by gdolidze »

The other files are empty,

I also noticed that its just not the apply config but any command we try to send in like acknowledgements and forcing a immediate check.
They all seem to be stuck loading and eventually time out. If the tab where the loading takes is not closed the UI becomes unresponsive as well.

Guri
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tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: WEB UI becomes unresponsive after config apply

Post by tmcdonald »

Are you using any sort of proxy on this server? I ask because the internal calls should not be having any trouble connecting, and we generally only see that when a proxy is in use. The acknowledgements and immediate checks all get routed through internal calls, so a proxy would make sense.

Also, is 10.1.3.145 the IP of the XI server for certain?
Former Nagios employee
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gdolidze
Posts: 154
Joined: Tue Apr 07, 2015 10:07 am

Re: WEB UI becomes unresponsive after config apply

Post by gdolidze »

We are not using a proxy.
The ip of the nagios server is 10.1.1.9
and the 10.1.3.145 is my ip.
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tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: WEB UI becomes unresponsive after config apply

Post by tgriep »

There is a memory limit for PHP you can increase to see if that increases the speed of the XI GUI for you.
Edit the following file

Code: Select all

/etc/php.ini
Find this option and change it from

Code: Select all

memory_limit = 128M
to

Code: Select all

memory_limit = 512M
If it already has been increased, try doubling it.
Save the file and restart the Apache process by running

Code: Select all

service httpd restart
See if that fixes the issue for you.
Be sure to check out our Knowledgebase for helpful articles and solutions!
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gdolidze
Posts: 154
Joined: Tue Apr 07, 2015 10:07 am

Re: WEB UI becomes unresponsive after config apply

Post by gdolidze »

increasing the memory limit didn't seem to fix the issue.
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tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: WEB UI becomes unresponsive after config apply

Post by tgriep »

In the Apache Error log file you posted

Code: Select all

/var/log/httpd/error_log
I found this error

Code: Select all

zend_mm_heap corrupted
And then a lot of

Code: Select all

[Mon Jan 30 09:39:20 2017] [error] [client 10.1.3.145] connect() timed out!
Can you check that log file and see if you are still getting those errors?
I would assume that this is causing the issue.
When you upgraded the server, did you upgrade anything else other than XI.
If so, what else was upgraded?

The zend_mm_head error could be a bug is certain versions of PHP.
Can you run the following command and post the output so we can get the php version?

Code: Select all

php -v

You can try and add the following to the bottom of the /etc/php.ini file and see if that stops the "zend_mm_heap corrupted" messages

Code: Select all

opcache.fast_shutdown=0
After the change, restart apache by running

Code: Select all

service httpd restart
Be sure to check out our Knowledgebase for helpful articles and solutions!
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