No Logs are being made at server

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ericssonvietnam
Posts: 239
Joined: Mon Jun 27, 2016 11:05 pm

No Logs are being made at server

Post by ericssonvietnam »

Hi team,

As checked under notification tab in nagios xi , logs are not being made over it. Please suggest how it can be resolved. Also share the RCA so that we can check previous checks as well
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: No Logs are being made at server

Post by rkennedy »

I'm a bit confused here. Can you please explain what the problem is you're experiencing? Screenshots will help to explain it.
Former Nagios Employee
ericssonvietnam
Posts: 239
Joined: Mon Jun 27, 2016 11:05 pm

Re: No Logs are being made at server

Post by ericssonvietnam »

Hi Team,

Please refer to attached screenshot. In this for all of the configured hosts no logs are being made at server end. As checked under Notifications tab no logs are validating Please let us know how we can correct this issue.
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ericssonvietnam
Posts: 239
Joined: Mon Jun 27, 2016 11:05 pm

Re: No Logs are being made at server

Post by ericssonvietnam »

Hi Team,

Please update us on priority as this is critical issue.
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mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: No Logs are being made at server

Post by mcapra »

As a reminder, our normal business hours are found here (all times are -6 GMT):
https://www.nagios.com/contact/

Can you PM me a system profile? From the Nagios XI GUI, you can gather a profile via Admin -> System Profile -> Download Profile.

Can you also share the outputs of the following commands executed from the CLI of your Nagios XI machine:

Code: Select all

ls -al /usr/local/nagios/var/
ls -al /usr/local/nagios/var/archives
cat /usr/local/nagios/etc/nagios.cfg | grep log_archive_path
Former Nagios employee
https://www.mcapra.com/
ericssonvietnam
Posts: 239
Joined: Mon Jun 27, 2016 11:05 pm

Re: No Logs are being made at server

Post by ericssonvietnam »

Hi please find attached ouput of ls -al /usr/local/nagios/var/
ls -al /usr/local/nagios/var/archives
cat /usr/local/nagios/etc/nagios.cfg | grep log_archive_path
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mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: No Logs are being made at server

Post by mcapra »

It looks like one of the outputs may have been excluded. Can we see:

Code: Select all

ls -al /usr/local/nagios/var/archives
Can you also PM me a system profile? From the Nagios XI GUI, you can gather a profile via Admin -> System Profile -> Download Profile.
Former Nagios employee
https://www.mcapra.com/
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