Custom logo wihtout white backgroup

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monit_burb
Posts: 52
Joined: Fri Sep 23, 2016 3:00 am

Custom logo wihtout white backgroup

Post by monit_burb »

Hello,

I have a new nagiosxi 5.4 installation and when trying to add a custom logon using the "custom logo" component, even if I put an image that have no background, the website will show a white background in the logo.

The weirdest part is that I realice that if I access nagiosxi using the IP address I get the white backgroud but If i do access Nagiosxi using the server hostname it does not. I guess this is because I have the IP address in the program URL of the General Settings instead of the hostname.

Any idea how to solve this?
bwallace
Posts: 1145
Joined: Tue Nov 17, 2015 1:57 pm

Re: Custom logo wihtout white backgroup

Post by bwallace »

Could it be your browser has cached the content for 'server hostname'
Does this occur when you try a different browser or after you've cleared the cache of the browser you've been using?
Be sure to check out the Knowledgebase for helpful articles and solutions!
monit_burb
Posts: 52
Joined: Fri Sep 23, 2016 3:00 am

Re: Custom logo wihtout white backgroup

Post by monit_burb »

bwallace wrote:Could it be your browser has cached the content for 'server hostname'
Does this occur when you try a different browser or after you've cleared the cache of the browser you've been using?
After testing different images I've finally managed to make it work. I think it was a mix of bad logo image + stuff in cache despite forcing the reload. I had to open developer tools on Chrome (pressing F12) Click + Hold on the "Reload Page" button. From the popup list, choose "Empty Cache and Hard Reload".
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Custom logo wihtout white backgroup

Post by tmcdonald »

Glad to hear it's working. I'll be closing this thread now, but feel free to open another if you need anything in the future!
Former Nagios employee
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