VMWare Wizard

[garethwithers]

Good Morning

We have recently tried to setup the VMWare wizard as per https://assets.nagios.com/downloads/nag ... ios-XI.pdf

We are trying to Monitor a guest VM on the VMware host using the vcenter details and can complete the entire wizard including selecting a guest vm without issues but once complete the only thing we see is the vcneter host address ping and none of the guest vm details.

Have played about with host and services within the ccm but nothing in there and tried to write configs again without any issues.

Any ideas where I could start to troubleshoot this?

Gareth

[mcapra]

Can you share screenshots of each step of the wizard? Also the output of this command executed from the CLI of your Nagios XI machine:

Code: Select all

head /usr/local/nagiosxi/html/includes/configwizards/vmware/CHANGELOG.txt

[garethwithers]

Hi mcapra

Below is the output of the command:

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 head /usr/local/nagiosxi/html/includes/configwizards/vmware/CHANGELOG.txt
1.6.9 - 07/18/2016
==================
- Detect User macros -LG

1.6.8 - 02/18/2016
==================
- Fixed jquery bug when selecting all checkboxes -LG

1.6.7 - 10/12/2015
==================

As regards the screenshots they all appear exactly as in the documentation and seem to complete successfully.

Will not get a chance until tomorrow to get these im afraid.

Regards
Gareth

[mcapra]

Can you share the output of the following command:

Code: Select all

(date) && (php -r "echo gmdate('Y-m-d\TH:i:s\Z', time()) . PHP_EOL;") && (echo 'SELECT NOW();' | mysql -uroot -pnagiosxi)

Additionally, can you PM/Post a system profile? From the Nagios XI GUI, you can gather a profile via Admin -> System Profile -> Download Profile.

[garethwithers]

HI

Command output:

Code: Select all

Fri Mar 24 11:31:29 GMT 2017
2017-03-24T11:31:29Z
NOW()
2017-03-24 11:31:29

Profile is also attached for you.

Cheers

[lmiltchev]

Can you run the following commands and show the output?

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/usr/local/nagios/libexec/check_esx3.pl -V
/usr/local/nagios/libexec/check_esx3.pl -H <client ip> -u <username> -p <password> -N "<Guest VM>" -l "CPU" -vvv
/usr/local/nagiosxi/html/includes/configwizards/vmware/scripts/getguests.pl -H <client ip> -u <username> -p <password>

[garethwithers]

Morning

Below are the results of the commands:

Code: Select all

/usr/local/nagios/libexec/check_esx3.pl -V
check_esx3.pl 0.2.1

The other two commands fail with the wrong username and password I suspect its because the password has a $ in it and its stripping that off. I have tried using a variable (https://assets.nagios.com/downloads/nag ... 1487346552) ie $USER11$ but still no joy.

I have done the obvious and tried to log in to the vcenter and getting access. as above when using the wizard through the GUI on setup I get the guest VM list and am able to complete the install fine just doesnt populate the checks.

Gareth

[avandemore]

The other two commands fail with the wrong username and password I suspect its because the password has a $ in it and its stripping that off.

Does it work from the CLI? When run directly from the CLI, USER1 isn't involved.

[garethwithers]

I had read that about user not being used on the CLI so have tried using just the password but it has a $ in it and isnt taking anymore of the password which may explain why its failing but not why it works on the GUI

[avandemore]

What happens if you put quotes around the password in the CLI?