Ack should be available for entire system

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forrie
Posts: 25
Joined: Tue Nov 22, 2011 6:50 pm

Ack should be available for entire system

Post by forrie »

When a system faults, with multiple services associated with that system, I should be able to ACK that entire system at the system view and not have to go in and individually process each service of that system (annoying!).

For example, when you know a system has gone down and there may be 7 services typically monitored on that system, I should be able to ACK this at the first system view and have all of those ACK'd.

Make sense?
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Ack should be available for entire system

Post by mguthrie »

Currently with Core you can either acknowledge an entire service group, or acknowledge all services for a host. Would that get you what you need?
forrie
Posts: 25
Joined: Tue Nov 22, 2011 6:50 pm

Re: Ack should be available for entire system

Post by forrie »

I find that this option isn't always present.

If I have a host that's down, that has several services associated with it, I want to go to Problems -> Host and on that primary list, have an Ack for all on the host. I don't want to have to scruff through several levels of menus to figure out how to Ack :-) It is a pet peeve :twisted:
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