Status Grid / Host Status Detail Incomplete

[NaGIOsStev787]

Although the monitoring of "Services" against each host is working as expected, there are some visual items that just don't function. I'm thinking they may all be related so I thought it made sense to start with one that may be easier for somebody to point me in the right direction.

Starting at the "Status Grid" where each Host is listed on the left and Services on the right: If I click on ANY of the Hosts (see attached: Status Grid), the "Host Status Detail" window opens (see other attachment). Two things here: 1) The IP address is missing and 2) the "Ping this host" does not work. After clicking on "Ping this host", it comes up blank with a link at the bottom to "Ping another host". If I click that and enter any valid IP, it works just fine. Seems that the missing IP address must be the input for the ping test ? So the questions is: How is that IP supposed to get populated ? Also note on the Host Status Detail window under "Status Details", it shows the "Host State" as UP yet the "Host Status" indicators (left of Host names) back on the Status Grid page are all grey'd out.

I have five sites running the same version of Nagios and only this one has these issues. Any help would be appreciated.

[dwhitfield]

Are all of your sites running 5.2.9? If not, what versions are your other sites running?

[NaGIOsStev787]

Yes, all sites running 5.2.9

[lmiltchev]

The address should get populated with whatever value you have for the "address" directive in the host definition. I am not able to recreate the issue. I am using Nagios XI 5.2.9 and BBMap ver. 1.1.7. It looks different than yours. See below:

example01.PNG

Also, when I click on any of the hosts, the address is shown, and ping works.

What is the version of the BBMap component that you are currently using? Do you see a newer version, when you go to Admin > Manage Components > Check for Updates? If you do, try updating your component to see if this is going to resolve the issue.

[tgriep]

In addition to what @lmiltchev is asking for, can you login to the Nagios server as root and run a repair on the MYSQL database by running the following?

Code: Select all

cd /usr/local/nagiosxi/scripts/
./repair_databases.sh

After it runs, login to the XI GUI and see if the issue is resolved.

[NaGIOsStev787]

All five sites are running the same BBMap version, 1.1.7
Also, I ran the database repair script, no change.

[scottwilkerson]

If the address is missing missing from the hosts table in the nagios table this could cause this

Can you run the following and post the output

Code: Select all

ps -ef|grep bin/nagios

Also:

Code: Select all

tail -50 /var/log/mysqld.log

[tgriep]

Actually, your screen shot is the Minemap component so verify that you are running Version: 1.2.3 on that server and update if necessary.
When you said this in your first post
"Also note on the Host Status Detail window under "Status Details", it shows the "Host State" as UP yet the "Host Status" indicators (left of Host names) back on the Status Grid page are all grey'd out."
Can you provide a screen capture of this and post it?
If you select a host from the host details menu, does the issue happen there as well?