Network switch/router wizard removes host template

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acentek
Posts: 123
Joined: Thu Jul 27, 2017 2:00 pm

Network switch/router wizard removes host template

Post by acentek »

Hey all. Apologies if this is answered elsewhere. Did some scouring, but couldn't find what I was looking for.

In our network, we alarm interfaces on both bandwidth and status (amongst other things that aren't relevant). For ease of use, we've taken to using the Network switch/router wizard for both the initial creation of the host, as well as using it again to add new interfaces. What interfaces we use, and even line cards in our chassis routers/switches, changes often, so this is very helpful.

The problem we run into is that, when we re-run the wizard on hosts that already exist, the wizard removes any templates that were applied to the host. The main reason we use the templates is to assign free variables that tell our paging system which group to send the alarm to. So if that template gets wiped, we are no longer paged on alarms for that host.

We've tried just copying the Status/Bandwidth alarming, and changing the OIDs to match the new interface, but there's 2 issues we run into with this. One is that it is a bit more tedious, and the second is that the .rrd file is not created for bandwidth monitoring.

Is there a tweak or some option that can disable the remove template behavior of the wizard? Otherwise, we're definitely open to suggestions on alternatives as well.

Thanks!
- Josh
User avatar
tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: Network switch/router wizard removes host template

Post by tgriep »

There was a bug that would cause that issue that was fixed in version 2.3.8 of the Network Switch / Router wizard.
To upgrade to the latest wizard, go to the Admin > Manage Config Wizards menu, check for updates and install the latest version of that wizard.
Try that and let us know if the issue still exists.
Be sure to check out our Knowledgebase for helpful articles and solutions!
acentek
Posts: 123
Joined: Thu Jul 27, 2017 2:00 pm

Re: Network switch/router wizard removes host template

Post by acentek »

Ah yep, can confirm that did indeed fix the issue. Thanks for the info tgriep! Guess I should do the basics and get stuff upgraded before I post!

- Josh
bolson

Re: Network switch/router wizard removes host template

Post by bolson »

May we close this thread as resolved?
acentek
Posts: 123
Joined: Thu Jul 27, 2017 2:00 pm

Re: Network switch/router wizard removes host template

Post by acentek »

Yep, please close. Thanks!
bolson

Re: Network switch/router wizard removes host template

Post by bolson »

Closing topic as resolved.

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