Alert Notification (Mobile)

Information and discussions relating to the Nagios Mobile addon.

Alert Notification (Mobile)

Postby kp8677 » Wed Aug 02, 2017 1:30 pm

For the users who using Cricket wireless service which network provide should be selected in mobile notification. I do to see ATT and other providers but not Cricket wireless.
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Re: Alert Notification (Mobile)

Postby bolson » Wed Aug 02, 2017 1:48 pm

Hello kp8677,
You can add Cricket Wireless. Go to Admin ~ Manage Mobile Carriers and a dd a new row. Paste this into the third column:

%number%@sms.mycricket.com
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Brian Olson
Nagios Support Team
---
Nagios Enterprises, LLC
Email: customersupport@nagios.com
Web: https://www.nagios.com/
bolson
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Re: Alert Notification (Mobile)

Postby kp8677 » Wed Aug 02, 2017 1:58 pm

Thank you so much. For lycamobile provide what is Email-To-Text Address Format?
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Re: Alert Notification (Mobile)

Postby tmcdonald » Wed Aug 02, 2017 2:30 pm

It seems to be %number%@mms.us.lycamobile.com, but you might want to check with your carrier to confirm.
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Re: Alert Notification (Mobile)

Postby kp8677 » Wed Aug 02, 2017 2:31 pm

Thank you. I have Configured a text alert notification for services however I am not receiving any text message during service down or warning but I do receive email alerts.
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Re: Alert Notification (Mobile)

Postby tmcdonald » Wed Aug 02, 2017 2:45 pm

Please read the following and make sure all steps were followed:

https://assets.nagios.com/downloads/nag ... ios-XI.pdf
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

Also, it should be noted that you do need Internet access for this to work, as it relies on external email servers provided by your carriers.
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Re: Alert Notification (Mobile)

Postby kp8677 » Wed Aug 02, 2017 7:01 pm

Thanks for the details. I cross verified the setting as mentioned in the document. I tried to test for Cricket Wireless(10dig@mms.cricketwireless.net) however I am not receiving test notification itself. If I try the same from my email(gmail) to Cricket Wireless(10dig@mms.cricketwireless.net) I am receiving the text message. I am facing issues only through Nagios. I reached my wireless provider and confirmed the address(10dig@mms.cricketwireless.net) as well.
kp8677
 
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Re: Alert Notification (Mobile)

Postby bolson » Thu Aug 03, 2017 1:41 pm

According to Cricket...

You should be sending the notifications to 1234567890@sms.mycricket.com replaceing 1234567890 with your 10 digit phone number. Is this how you've configured your notification?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Brian Olson
Nagios Support Team
---
Nagios Enterprises, LLC
Email: customersupport@nagios.com
Web: https://www.nagios.com/
bolson
The Closer
 
Posts: 777
Joined: Tue Jul 11, 2017 10:34 am

Re: Alert Notification (Mobile)

Postby kp8677 » Thu Aug 03, 2017 1:44 pm

I tried that option as well however I am not receiving any text message.
Last edited by kp8677 on Thu Aug 03, 2017 5:09 pm, edited 1 time in total.
kp8677
 
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Re: Alert Notification (Mobile)

Postby bolson » Thu Aug 03, 2017 1:52 pm

For troubleshooting purposes, can you try the process sending the text to someone who has a different wireless carrier?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Brian Olson
Nagios Support Team
---
Nagios Enterprises, LLC
Email: customersupport@nagios.com
Web: https://www.nagios.com/
bolson
The Closer
 
Posts: 777
Joined: Tue Jul 11, 2017 10:34 am

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