This support forum board is for support questions relating to
Nagios XI , our flagship commercial network monitoring solution.
MrWoodward
Posts: 66 Joined: Fri Jan 06, 2017 1:58 pm
Post
by MrWoodward Thu Aug 31, 2017 12:53 pm
Run into an edge case. I have a Host with multiple services of the same name. (Somehow they were added.)
Anyway, when I go to use the API to delete said duplicate services, I get an error message:
Service cannot be deleted using this method. Must be deleted through the CCM.
Is there anything I can do about this via the API? Or am I really restricted to using the CCM GUI to delete these services?
cdienger
Support Tech
Posts: 5045 Joined: Tue Feb 07, 2017 11:26 am
Post
by cdienger Thu Aug 31, 2017 2:23 pm
What version are you testing this on? I just tried on 5.4.8 and was able to delete the duplicates by running the same command twice. If you're on an older version I would suggest upgrading. If you're on the same version then please provide screenshots showing the services as well as the command you are trying to run.
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MrWoodward
Posts: 66 Joined: Fri Jan 06, 2017 1:58 pm
Post
by MrWoodward Tue Sep 05, 2017 2:22 pm
Well, as I said, it's thru the API, so no screenshots to show you. It's easy to do via the CCM GUI, but we're trying to do it via API.
cdienger
Support Tech
Posts: 5045 Joined: Tue Feb 07, 2017 11:26 am
Post
by cdienger Tue Sep 05, 2017 2:57 pm
Sounds good. Let us know your results.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new
Privacy Policy .
