Acknowledgements and Scheduled Downtime not showing up in XI

[scottwilkerson]

I can see from the PM you sent that your server can find localhost but this still doesn't explain the missing profile.txt in your generated profile.

Can you describe what happens when you try to schedule a downtime or acknowledge a problem? Do you get a message saying it has been done?

Also, can you post the output of this command

Code: Select all

cat /etc/cron.d/nagiosxi

I am looking for the existence of all the crons that handle these types of tasks

[shilton]

When I set an acknowledgement the system returns as normal, but no new acknowledgement shows in the Acknowledgement screen.
When I set a scheduled downtime the system shows the generic error in the upper left corner:
" One or more scheduled commands could not be sent to Nagios Core."


[root@catdrnd-nagiosxi ~]# cat /etc/cron.d/nagiosxi
# /etc/cron.d/nagiosxi: crontab fragment for nagiosxi

# Backup MySQL & PostgreSQL Databases
0 7 * * * root /root/scripts/automysqlbackup
0 7 * * * root /root/scripts/autopostgresqlbackup > /dev/null 2>&1

* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/sysstat.php >> /usr/local/nagiosxi/var/sysstat.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/cmdsubsys.php >> /usr/local/nagiosxi/var/cmdsubsys.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/eventman.php >> /usr/local/nagiosxi/var/eventman.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/event_handler.php >> /usr/local/nagiosxi/var/event_handler.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/feedproc.php >> /usr/local/nagiosxi/var/feedproc.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/perfdataproc.php >> /usr/local/nagiosxi/var/perfdataproc.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/nom.php >> /usr/local/nagiosxi/var/nom.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/reportengine.php >> /usr/local/nagiosxi/var/reportengine.log 2>&1
*/5 * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/dbmaint.php >> /usr/local/nagiosxi/var/dbmaint.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/cleaner.php >> /usr/local/nagiosxi/var/cleaner.log 2>&1
01 * * * * nagios /usr/local/nagiosxi/cron/recurringdowntime.pl >> /usr/local/nagiosxi/var/recurringdowntime.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosxi/cron/deadpool.php >> /usr/local/nagiosxi/var/deadpool.log 2>&1

[shilton]

Where should the profile.txt be located, I ran a find from /usr/local/nagiosxi for it with no results?

[scottwilkerson]

Where should the profile.txt be located, I ran a find from /usr/local/nagiosxi for it with no results?

It is generated when you go to Admin -> System Profile -> Download Profile.

But if you click "View System Info" on that page it will give us the same information

[shilton]

I have run the Admin -> System Profile -> Download Profile and PM'd you the profile.txt

[scottwilkerson]

I received the file and all seems as expected, I think we are going to need to escapate this to an email ticket anp potentially have a tech take a look to see what you are seeing to fix this.

Can you open a new ticket by emailing [email protected] and reference this thread?

Thanks!