No data coming from the Fused CORE servers

[dlukinski]

We've Fused 4 CORE servers (# 5 is coming shortly), but no data coming from any of them.

Please help with getting COREs connected to Fusion

[npolovenko]

Hello, @dlukinski. Can you go into the Fused server settings for one of the Core servers and make sure that you have chosen the right Server type = Nagios Core?Maybe take a screenshot of the whole Fused Server settings page and upload it here, because there're cou[ple other things I would like to check.
How much time passed since you added the Core Servers? How many host and service checks do those servers host?

[dlukinski]

Hello, @dlukinski. Can you go into the Fused server settings for one of the Core servers and make sure that you have chosen the right Server type = Nagios Core?Maybe take a screenshot of the whole Fused Server settings page and upload it here, because there're cou[ple other things I would like to check.
How much time passed since you added the Core Servers? How many host and service checks do those servers host?

I believe it does not same passwords properly (pwd contains "!")

- is there a way to fix this?

(also added another post about our Fusion running out of space)

[npolovenko]

@dlukinski, I just created a user in XI with a password that contains an exclamation mark and was able to fuse the server. The login test passes with a green checkmark. Are there any other symbols inside your password other than "!"?Do the quotes also present in your password?

[dlukinski]

@dlukinski, I just created a user in XI with a password that contains an exclamation mark and was able to fuse the server. The login test passes with a green checkmark. Are there any other symbols inside your password other than "!"?Do the quotes also present in your password?

No no quotes

[npolovenko]

@dlukinski, Can you paste the following link inside the web browser on the Fusion Server, but replace the password with the Nagios Core admin password.

http://nagiosadmin:[email protected]/nagios/

Does this successfully authenticate and log you into the Nagios Core web interface?
Try to remove Nagios Core from the Fused Services and re-add it again.

PS: I'd wait to start working on this problem after the disk size issue is resolved. Having 100% disk utilization could cause a variety of problems, possibly including this one.

[dlukinski]

@dlukinski, Can you paste the following link inside the web browser on the Fusion Server, but replace the password with the Nagios Core admin password.

http://nagiosadmin:[email protected]/nagios/

Does this successfully authenticate and log you into the Nagios Core web interface?
Try to remove Nagios Core from the Fused Services and re-add it again.

PS: I'd wait to start working on this problem after the disk size issue is resolved. Having 100% disk utilization could cause a variety of problems, possibly including this one.

We have re-spinned the server (from the template).

added 2 XI and 8 CORE servers (permissions checked in OK)
- not getting data from any of them !!!

[tgriep]

There could be a stuck polling lock on the Fusion server which will not cause it to poll any servers.
To clear it, run the following as root in a shell on the Fusion server.

Code: Select all

echo 'truncate table polling_lock ;' |mysql -u fusion -pfusion fusion

After that, the system should start to poll your servers again the next time they are scheduled.

[dlukinski]

There could be a stuck polling lock on the Fusion server which will not cause it to poll any servers.
To clear it, run the following as root in a shell on the Fusion server.

Code: Select all

echo 'truncate table polling_lock ;' |mysql -u fusion -pfusion fusion

After that, the system should start to poll your servers again the next time they are scheduled.

No luck. Fused servers status is OK in all cases, but data coming in. Subsys status is also OK (All)
- no data is coming in for any of them.

[tgriep]

What version of Nagios Core are the servers running?