Updated install, but it didn't update..(1.9->2.1)

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
jbennett
Posts: 522
Joined: Mon Apr 16, 2012 3:00 pm

Updated install, but it didn't update..(1.9->2.1)

Post by jbennett »

Yesterday, I followed the upgrade instructions as seen here: http://assets.nagios.com/downloads/nagi ... ctions.pdf

However, I'm still showing that our system is running 1.9, not 2.1.

Is there an additional step that I'm missing that isn't listed in the instructions?
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Updated install, but it didn't update..(1.9->2.1)

Post by mguthrie »

Can you try clearing the /tmp directory of any of the following files:

Code: Select all

/tmp/nagiosxi
/tmp/xi-*.tar.gz
Then try downloading the tarball once more and running the upgrade.
jbennett
Posts: 522
Joined: Mon Apr 16, 2012 3:00 pm

Re: Updated install, but it didn't update..(1.9->2.1)

Post by jbennett »

is there a log file that I could check to see if something hung up the first time?
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Updated install, but it didn't update..(1.9->2.1)

Post by scottwilkerson »

the log file should be in /tmp/nagiosxi/install.log

One thing to note, if all went well, to complete the upgrade you usually need to log out of the web interface and log back in,
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked