Bug in scheduled downtime on XI

[mejokj]

Hi,

It looks like there's a bug in the scheduled downtime feature of Nagios XI versions 5.4.12 and 5.4.13. We were able to reproduce this on 3 different XI instances.

Whenever we schedule a downtime more than 9h by default UI is displaying 9h 6m 7s however the backend is still suppressing for the given time interval.

Thanks.

[npolovenko]

Hello, @mejokj. Can you include a screenshot of the scheduled downtime page where I can see the duration of 9h 6m 7s?

Untitled.png

Is the problem that the UI is displaying 9h 6m 7s but in reality the downtime lasts only 9 hours?

[mejokj]

I have attached the screenshot.

Try scheduling a downtime for more than 10 hours and the UI only shows 9h 6m 7s.

[scottwilkerson]

Just tested and appears to be working correct on my server, Duration says 21h 23m 8s like it should
Out of curiosity can you go to Admin -> System Profile -> View System Profile

And confirm the dates match in the section that looks like this

Code: Select all

Date/Time
PHP Timezone: America/Chicago
PHP Time: Thu, 07 Jun 2018 10:36:53 -0500
System Time: Thu, 07 Jun 2018 10:36:53 -0500

[mejokj]

Date/Time
PHP Timezone: Asia/Muscat
PHP Time: Fri, 08 Jun 2018 19:54:04 +0400
System Time: Fri, 08 Jun 2018 19:54:04 +0400

I have tested and confirmed this issue on three different XI instances, all upgraded from previous versions at various times.

[kyang]

Could you tell us which previous versions you upgraded from?

I wasn't able to reproduce this either. Mine works and specifies the correct downtime duration.

What version of PHP?

Code: Select all

php -v

[mejokj]

php -v
PHP 5.6.35 (cli) (built: Mar 29 2018 07:37:47)
Copyright (c) 1997-2016 The PHP Group
Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies

[kyang]

Could you show us another scheduled downtime,

But set it from the current day & time until next day.

Is it always the same result?

After doing that, could you send PM or post your XI profile for us.
XI Home Page --> Click "Admin" --> Under System Config click "System Profile" --> Click "Download Profile"
Then you can attach that zip file here or PM me or any support tech..

If you receive a profile build fail, then please follow the instructions listed in this KB article.
https://support.nagios.com/kb/article.p ... 4%E2%80%8B

Thanks.

[mejokj]

We tried setting another downtime from today to tomorrow, but the result is same.

How can I share the system profile privately?

[kyang]

Yes,

You could send it as a private message. Located on the support forum --> click my name "kyang" or any other tech --> click Send Private Message

Attach your profile when you are ready.