Dashboard is empty

[uma K]

Hi I have renewed my license recently. After I updated by license key I am unable to see dashboard loading any data.
Nagios home page still shows that the logstash is collecting data, but dashboard is unable to display
However I dont have any exceptions on logs except "stating pipeline has been started"

Can you please help on this

[scottwilkerson]

Being this is a custom dashboard, can you show what is filtered in the filtering section?

[uma K]

Looks like after my license key was updated my nagios server has stopped collecting logs from all the hosts.
I would appreciate if this discussion is carried over through a meeting or an email support??
CUrrently my production is in down state.
I tried removing all the filters and still the result is same.

[scottwilkerson]

Please open a ticket here and reference this thread
https://support.nagios.com/tickets/