Fusion Server has not received new license update

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lyokosh
Posts: 4
Joined: Thu Sep 14, 2017 12:55 pm

Fusion Server has not received new license update

Post by lyokosh »

Renewed our license on Friday August 25, 2018. Received updated license on all XI servers but not our Fusion server. The Proxy Information was not defined. I then defined the Proxy Information, however, have received the updated license. This will be expiring next Tuesday.
Last edited by lyokosh on Thu Aug 30, 2018 9:05 am, edited 1 time in total.
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tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: Fusion Server has not received new license update

Post by tgriep »

What version of Fusion are you running?
The license status may only update once a day so you may have to wait a bit.

Try this, run the following as root

Code: Select all

tail -f /var/log/httpd/*_log
Then in the Fusion GUI, go to the Admin > License Information menu.
Try and update the license and if you see any errors in the screen running the tail command, post them here.
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