Mailed report is blank but same report fine on screen /url

ganesh.batwal · Post by **ganesh.batwal** » Wed Oct 17, 2018 12:03 am

Hi All,
We have a scheduled report to send me a dashboard with graphs on daily basis, but every time the pdf turns out to be blank. (Which was working before upgrade version 5.5.4 ), I tried running the same report via email link which also working fine. Sample report screens are attached for reference.

Kindly advice.

benjaminsmith · Post by **benjaminsmith** » Wed Oct 17, 2018 10:08 am

Hello @ganesh.batwal,

Thanks for uploading the images of your reports. There is a known issue with the generation of PDF reports in 5.5.4. Please try upgrading your system to 5.5.5, and let me know this resolves the problem for you.

Before upgrading, please make a backup or if you are using a VM, take a snapshot.

How to Upgrade:
https://assets.nagios.com/downloads/nag ... Web-UI.pdf
https://assets.nagios.com/downloads/nag ... ctions.pdf

ganesh.batwal · Post by **ganesh.batwal** » Mon Oct 22, 2018 12:18 am

Thanks for the support,
Post upgrading the version to 5.5.5 the pdf reports mailing issue stands resolved.

benjaminsmith · Post by **benjaminsmith** » Mon Oct 22, 2018 9:14 am

[user][/user]

Thanks for the support,
Post upgrading the version to 5.5.5 the pdf reports mailing issue stands resolved.

Glad to hear it, I will go ahead and close this post.

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Mailed report is blank but same report fine on screen /url

Mailed report is blank but same report fine on screen /url

Re: Mailed report is blank but same report fine on screen /u

Re: Mailed report is blank but same report fine on screen /u

Re: Mailed report is blank but same report fine on screen /u