Check works in command line, fails in Nagios XI

[hbouma]

I am running a check for a bitbucket java process via NCPA. The check finds the 1 running process when run from command line, but fails when running the same check in Nagios XI. We are running Nagios XI 5.4 on Red Hat 7 64bit.

HOSTNAME and TOKEN obscured for security.

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/usr/local/nagios/libexec/check_ncpa.py -H HOSTNAME -t 'TOKEN' -P 5693 -M 'processes' -q 'name=java,cmd=/usr/lib/jvm/jre-1.8.0-openjdk.x86_64//bin/java -classpath /opt/atlassian-bitbucket-latest/app -Datlassian.standalone=BITBUCKET -Dbitbucket.home=/bitbucket/bitbucket-home -Dbitbucket.install=/opt/atlassian-bitbucket-latest -Xms512m -Xmx1g -XX:+UseG1GC -Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Djava.io.tmpdir=/bitbucket/bitbucket-home/tmp -Djava.library.path=/opt/atlassian-bitbucket-latest/lib/native;/bitbucket/bitbucket-home/lib/native com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher start' -w 0: -c 1:1

returns 1 process found.

from the Nagios XI config, it is converting the

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latest/lib/native;/bitbucket/bitbucket

into

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latest/lib/native%3B/bitbucket/bitbucke

as I save the check configuration and returns 0 processes.

Oddly, when I test this from the service configuration screen, it seems to cut off the rest of the command after the ; in the command definition.

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/usr/local/nagios/libexec/check_ncpa.py -H HOSTNAME -t 'TOKEN' -P 5693 -M 'processes' -q 'name=java,cmd=/usr/lib/jvm/jre-1.8.0-openjdk.x86_64//bin/java -classpath /opt/atlassian-bitbucket-latest/app -Datlassian.standalone=BITBUCKET -Dbitbucket.home=/bitbucket/bitbucket-home -Dbitbucket.install=/opt/atlassian-bitbucket-latest -Xms512m -Xmx1g -XX:+UseG1GC -Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Djava.io.tmpdir=/bitbucket/bitbucket-home/tmp -Djava.library.path=/opt/atlassian-bitbucket-latest/lib/native

[npolovenko]

Hello, @hbouma. Please insert the escape character \ before ; in the Nagios command definition. "\;".
Let me know if that fixes your issue.

[hbouma]

Inserting the escape character doesn't help. Here is the output when testing it in the XI GUI. It seems as if the escape character is being considered part of the cmd.

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/usr/local/nagios/libexec/check_ncpa.py -H HOSTNAME -t 'TOKEN' -P 5693 -M 'processes' -q 'name=java,cmd=/usr/lib/jvm/jre-1.8.0-openjdk.x86_64//bin/java -classpath /opt/atlassian-bitbucket-latest/app -Datlassian.standalone=BITBUCKET -Dbitbucket.home=/bitbucket/bitbucket-home -Dbitbucket.install=/opt/atlassian-bitbucket-latest -Xms512m -Xmx1g -XX:+UseG1GC -Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Djava.io.tmpdir=/bitbucket/bitbucket-home/tmp -Djava.library.path=/opt/atlassian-bitbucket-latest/lib/native\;/bitbucket/bitbucket-home/lib/native com.atlassian.bitbucket.internal.launcher.BitbucketServerLauncher start' -w 0: -c 1:1
CRITICAL: Process count for processes named java was 0 | 'process_count'=0;0:;1:1;

[npolovenko]

@hbouma, Please delete the forward slash and create a macro in the resource.cfg file:

$USER9$=";"

https://assets.nagios.com/downloads/nag ... Macros.pdf

Then replace ; in the command with $USER9$ and apply the configuration.

PS: This won't work in if your run a test command in the CCM, but it should work on the home screen in XI.

[hbouma]

That did work. Any idea why we have to use a Macro for the ; character? Is this something that will be fixed coming up?

[npolovenko]

@hbouma, Glad it works now. Semicolon, $ and ! are special characters used by Nagios. They have a reserved functionality when Nagios compiles commands and object definitions for internal use. As of right now, we only have a workaround with macros. Let me know if you have any other questions so far?

[hbouma]

That is all I needed.

Thank you
Henry

[npolovenko]

Closing the thread as resolved.