reports email not recieved

[ansaaft]

Hey guys,

So I have been having issues sending reports to email id's manually.
My notifications work fine.
I am using Sendmail as my default email settings.

Could you guys suggest where I could be going wrong?

Regards,
Aftab Ansari

[npolovenko]

@ansaaft, If you're receiving notifications but not receiving reports I'd probably check the spam folder.

Check the sendmail queue:

mailq

I also suggest checking the /var/log/maillog for any errors.

[ansaaft]

Thank you for replying. I have checked the logs and no error is seen. Logs indicate that email is sent and there is nothing in spam as well.

[npolovenko]

@ansaaft, If logs say that emails were sent out then something is likely blocking them on your mailing servers side. Change the Send Mail From field to the actual email, check the debug log option and then look into the phpmailer.log file.

Untitled.png

One solution is to use the SMTP instead.

[ansaaft]

Thanks! The issue is fixed!

[npolovenko]

@ansaaft, Great! I will be closing this thread as resolved.