getting more mail alerts issue

[parveen]

Hi,

May i change mail alert notification time for all services on nagios xi. Because alerts getting every 60 minutes for every critical and warning service by default.

But i need only one mail alerts for every services if any service goes to critical and warning.

After get one mail alert it should not give more alerts for every services.

please help.

[ssax]

If you have the enterprise license (or the trial enabled) you can use Configure > Core Config Manager > Bulk Modifications Tool > Change a Single Config Option:
- Select Notification interval from the dropdown
- Set it to 0

Service - notification interval

This directive is used to define the number of "time units" to wait before re-notifying a contact that this service is still in a non-OK state. Unless you've changed the interval_length directive from the default value of 60, this number will mean minutes. If you set this value to 0, Nagios will not re-notify contacts about problems for this service - only one problem notification will be sent out.

- Then select the hosts and services from the buttons that you want to change
- Click the Save Changes button
- Click the Apply Configuration Button


Otherwise you can edit the hosts/services in Configure > Core Config Manager, click the Alert Settings tab, and then set the notification interval to 0, save, and apply configuration.

OR if non of the notification intervals are set directly on the hosts/services but are defined in a host/service template you would adjust the host/service template notification interval to 0, save, and apply configuration.

If you have questions on the inheritance stuff, please see here:

https://assets.nagios.com/downloads/nag ... tance.html

Let us know if you have any questions.