Difficulty adding an SNMP Trap

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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MrWoodward
Posts: 66
Joined: Fri Jan 06, 2017 1:58 pm

Difficulty adding an SNMP Trap

Post by MrWoodward »

We're currently having great difficulty adding an SNMP trap. We're able to go thru the motions and NagiosXI reports that the SNMP trap is added, but nothing shows up in the /etc/snmp/snmptt.conf.nxti file

All real and test SNMP traps with the OID fail to get picked up and always end up in the /var/log/snmptt/snmpttunknown.log file

We've tried the one-click check and it fails at step 4.

We're on NagiosXI 5.5.7

Looking for advice on what to try next in resolving this issue.
MrWoodward
Posts: 66
Joined: Fri Jan 06, 2017 1:58 pm

Re: Difficulty adding an SNMP Trap

Post by MrWoodward »

Figured it out.

Misconfigured filesystem permissions in /etc/snmp -- "nagios" group needs to be able to write to those files and directory.

Strangely, NagiosXI gui never notes this. It seems to think that the action of creating a trap receiver was successful even though it was not. I'd definitely file this as a bug.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Difficulty adding an SNMP Trap

Post by ssax »

Thanks for reporting this, I'll report it to the devs. I'm glad you found a solution.
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